Committed, Dedicated, Multifaceted Worker with experience in Digital Content Distribution, Management, Microsoft Office, Textiles & Retail.
Hi, I’m
Joseph Ale"Xander" Simpson
Burlington,North Carolina
Summary
Overview
2
years of professional experience
1
year of post-secondary education
Work History
Xander Brand Digital
President
06.2021 - Current
Job overview
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Created and reformatted content across various social media and digital platforms.
- Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
- Created short-form videos, animated gifs and motion graphics for social media posts.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
- Distributed Music to Streaming Platforms
- Managed File Meta Data
- Planned Events
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Communicated with Customers of Merchandise division
- Created designs to be placed on merchandise
- Engineered Audio for Multi-purpose Multimedia
- Made sure all legal reports & taxes were filed
- Scheduled talent & managed tasks completed by talent
Applied TextilesGraham, NC
Pre Inspection / Batching
03.2022 - Current
Job overview
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
- Performed general equipment maintenance and repair to minimize downtime.
- Maintained organized work area by cleaning and removing hazards.
- Assembled products according to changing daily work orders and specific customer needs via Supervisor's requests.
- Prepared reports and technical documentation of day-to-day production processes.
- Made sure that products were produced on time and are of good quality.
Food LionBurlington, NC
Food Lion to Go Associate
01.2022 - 03.2022
Job overview
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Loaded and unloaded orders into customer's vehicles
- Demonstrated speed and accuracy in order item selection.
- Totaled completed order, and provided required documentation for order payment.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Scanned each item's barcode before item's removal from shelf.
- Stored perishable items in refrigerated area until customer's pickup.
- Tracked substitutions and informed customers of changes.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Served FLTG Lead duties in absence of FLTG Lead - scheduling employees & scheduling picker & runner phones to properly increase the quantity of orders
Food LionBurlington, NC
Customer Lead
01.2021 - 01.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Checked personal identifications during alcohol and tobacco sales.
- Reviewed new promotions and monitored price changes.
- Mentored new team members on sales software system operation.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with managers and office assistants to solve problems and handle customer concerns.
- Retrieved Carts
- Cleaned Carts
- Cleaned the lobby and front end areas
- Mentored Cashiers and New Customer Leads
- Managed the front end in absence of office associate or customer service manager
- Served as Food Lion to-go associate in absence of Food Lion to-go associates
Food LionBurlington, NC
Cashier
10.2020 - 01.2021
Job overview
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked personal identifications during alcohol and tobacco sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Alamance Virtual SchoolBurlington, North Carolina
High School Diploma
08.2021 - Current
University Overview
Skills
Decision Making
Timeline
Pre Inspection / Batching
Applied Textiles
03.2022 - Current
Food Lion to Go Associate
Food Lion
01.2022 - 03.2022
Alamance Virtual School
High School Diploma
08.2021 - Current
President
Xander Brand Digital
06.2021 - Current
Customer Lead
Food Lion
01.2021 - 01.2022
Cashier
Food Lion
10.2020 - 01.2021
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