Michelle Holman
Salt Lake City,UT
Summary
Twenty five plus years in the healthcare industry including skilled nursing facilities, hospitals, assisted living facilities, home care and hospice. Motivated to work with care teams , patients and families in the most efficient and effective manner. Friendly, adaptable and collaborative professional able to devise satisfying solutions to complex problems.
Able to easily build and maintain professional relationships with a creative and fun approach to get to know others.
Overview
20
20
years of professional experience
Work History
Community Liaison
Canyon Home Heath And Hospice
12.2019 - 01.2024
- Increased and maintained patient referrals during Covid pandemic helping the growth of the company,
- Made and maintained multiple community relationships with case managers, social workers,discharge planners,assisted livings and clinics.
- Strengthened community partnerships by organizing and attending collaborative events.
- Addressed community concerns, resulting in increased trust and satisfaction.
- Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
- Identified opportunities for collaboration with other organizations to maximize resources and improve community outcomes.
- Networked with local organizations and consumers, resulting in establishment of new and lasting partnerships and relationships.
Patient Care Coordinator
Rocky Mountain Care
08.2006 - 11.2019
- Market to and educate hospital case managers, social workers,nurses and doctors on home care, hospice, skilled nursing facilities, assisted living and personal care.
- Building and maintaining positive relationships with referral sources.
- Educating patients and families on health care services.
- Achieving and maintaining admission goals.
- Trained new staff members on procedures and protocols, ensuring consistency in patient care delivery.
Case Management Assistant
University Of Utah Hospital
11.2003 - 08.2006
- Worked with patients, families, doctors, nurses and outside vendors to ensure patient had appropriate placement at discharge from the hospital. Coordinated patient needs for home care, hospice, skilled nursing facilities and durable medical equipment.
Education
Associate of Science -
Dixie State University
Saint George, UT06.1988
Skills
- Relationship building
- Knowledgeable in health care practices
- Interdepartmental collaboration
- Multitasking ability
- Problem solving
- Verbal and written communication
- Organizational skills
- Insurance practices
- Healthcare operations
- Medical Terminology
- Patient Education
- Goal setting
- Decision making
Timeline
Community Liaison
Canyon Home Heath And Hospice
12.2019 - 01.2024
Patient Care Coordinator
Rocky Mountain Care
08.2006 - 11.2019
Case Management Assistant
University Of Utah Hospital
11.2003 - 08.2006
Associate of Science -
Dixie State University
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