Katherine Williams
Pittsburgh,PA
Summary
Dynamic and adaptable professional with a proven ability to think creatively and communicate effectively. Deep understanding of social media trends and platforms, excelling in content creation and audience engagement. Committed to enhancing brand awareness and cultivating vibrant online communities while leveraging strong interpersonal skills to thrive in a Public Relations environment. Equipped with a solid foundation in media dynamics and public messaging, along with a demonstrated capacity for rapid skill acquisition.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barback, Server, Bartender
Pins Mechanical
Pittsburgh, PA
05.2025 - Current
- Crafted and served cocktails, maintaining high-quality standards in beverage preparation.
- Served high customer volumes during special events, nights, and weekends.
- Maintained three separate bars simultaneously, ensuring consistent customer satisfaction
- Assisted in inventory management, ensuring timely replenishment of beverages and ingredients.
- Maintained organized bar area, improving efficiency during peak service hours.
- Collaborated with team members to provide exceptional customer service experience.
- Monitored equipment functionality, reporting issues to maintain uninterrupted service flow.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Maintained cleanliness and organization of dining area to promote positive atmosphere.
- Implemented upselling techniques that increased average check totals consistently.
- Supported bartenders by restocking supplies and maintaining cleanliness of workspace.
Writing Consultant
Duquesne University Writing Center
Pittsburgh, PA
08.2023 - 05.2026
- Helping students with the all aspects of their writing by providing them with guiding prompts and questions to help them understand proper writing techniques
- Encouraging students with their writing and offering them tips to improve
- Offering handouts and papers for students to help them after they leave the writing center
- Facilitated one-on-one writing sessions to enhance student clarity and coherence in academic writing.
- Developed tailored instructional materials to support diverse learning needs and writing styles.
- Collaborated with faculty to integrate writing strategies into course curricula, promoting interdisciplinary learning.
- Conducted workshops on research writing, citation practices, and revision techniques for student groups.
- Presented to undergraduate level courses to inform students about proper writing technics and tools.
Community Engagement Intern
YWCA Greater Pittsburgh
Pittsburgh, PA
08.2024 - 05.2025
- Assisted with business communications via email, social media and mailings.
- Facilitated lessons focused on STEM, career readiness and social and racial justice
- Assisted in the organization and facilitation of field trips to local colleges for over 30 students
- Strengthened relationships between the organization and local communities through regular communication and collaboration.
Shift Lead
Candy Mountain Creamery
Dillsburg, PA
06.2024 - 08.2024
- Completing the opening and closing tasks for the store
- Performing cash management and confirming the transactions and appropriate amount of money is present
- Overseeing the others staff members and making sure all tasks are completed during the shift and making sure customers’ needs are met and exceeded
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Arts - Journalism, PR And Advertising, Sociology
Duquesne University
Pittsburgh, PASkills
- Media relations
- Talented public speaker
- Social media management
- Content creation
- RAMP certification
- Time Management
- Teamwork and collaboration
- Cash Management
Certification
Weikart Youth Work Methods Workshop Engaging Youth in Supported Struggle-Allegheny Partners for Out of School Time
Timeline
Barback, Server, Bartender
Pins Mechanical
05.2025 - Current
Community Engagement Intern
YWCA Greater Pittsburgh
08.2024 - 05.2025
Shift Lead
Candy Mountain Creamery
06.2024 - 08.2024
Writing Consultant
Duquesne University Writing Center
08.2023 - 05.2026
Bachelor of Arts - Journalism, PR And Advertising, Sociology
Duquesne University