Dante Anderson
Union City,CA
Summary
I am a motivated, flexible, and detail orientated individual with experience working in a fast-paced environment. I am very punctual and powerfully committed to working well under pressure. I work exceptionally hard independently while also easily able to follow directions of those appointed above me to exceed any expectations. I think analytically and confidently while carrying a large workload as well as developing a team based on my leadership qualities. Being driven and self-motivated fuels my desire to learn and succeed. As a distinguished individual with excellent communication skills, I believe my natural and strategic leadership abilities and years as an AV operator will make me an asset to the company.
Overview
13
13
years of professional experience
Work History
Autonomous Systems Operator
Apple Inc.
05.2021 - 05.2024
- Proactively & efficiently reported on problems as they arise, while working with engineering partners to identify, isolate & resolve system issues.
- Created & escalated tickets in a timely manner that described behaviors of system under test and classified issues appropriately
- Top 3 in total miles driven as both a Driver & Operator amongst my team members, with a total combined mileage of 22,439 from Oct 2022-Aug 2023
- Exhibit clear and concise written & verbal communication skills, uses high level of care in communicating safety critical information
- Responsible for creating Training material compass pages that cover potential progression or regressions of new software builds when testing.
Autonomous Systems Operator
Kett Engineering
06.2019 - 05.2021
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Responsible for performing AV field testing, monitoring roadway activity & trouble shooting issues before, during & after testing.
- Piloted tests that included data capture, software deployment & maintenance as directed by the testing coordinator
Dispatcher
Fast Delivery Logistics
12.2015 - 02.2019
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Tracked and monitored vehicle performance and maintenance.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Customer Service Representative
Target
12.2010 - 03.2015
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Created and maintained detailed database to develop promotional sales.
Education
Bachelor of Arts - Communication Studies
San Francisco State University
San Francisco, CA12.2026
Associate of Arts - Communication Studies
Chabot College
Hayward, CA05.2015
High School Diploma -
American High School
Fremont, CA06.2011
Skills
- Health and Safety Regulations
- Computer Skills
- Staff Management
- Following Instructions
Timeline
Autonomous Systems Operator
Apple Inc.
05.2021 - 05.2024
Autonomous Systems Operator
Kett Engineering
06.2019 - 05.2021
Dispatcher
Fast Delivery Logistics
12.2015 - 02.2019
Customer Service Representative
Target
12.2010 - 03.2015
Bachelor of Arts - Communication Studies
San Francisco State University
Associate of Arts - Communication Studies
Chabot College
High School Diploma -
American High School