Seeking employment where I can utilize my customer service experience in the food and beverage industry as well as utilizing friendly disposition, attention to detail, and good multitasking skills.
Overview
9
9
years of professional experience
Work History
Server
Sugarcane Raw Bar & Grill
Las Vegas, NV
04.2019 - Current
Thorough knowledge of food & beverage menu
Guiding & explaining the menu to guest using concise and articulate language, as well as being conscious of allergies or dietary restrictions
Engage and complete satisfaction of guest, answering questions politely and accurately by demonstrating confidence
Consistently pre-bussing, refilling drinks, suggesting and upselling food and drinks, and connecting with guest during dining
Working side by side with managers, bussers, runners, bar, and servers to provide exquisite dining experience for all guest
Providing hospitality with the finest food and beverages accompanied by attentive, gracious, and friendly service
Food Runner
Canonita
Las Vegas, NV
01.2019 - 01.2020
Strong knowledge of recipe and ingredients of food menu as well as dietary concerns and allergens
Coordinating food orders to support timely and efficient delivery to each table
Following recipe and presentation guidelines before running food from kitchen to guest
Presenting food to guest as well as describing food item and meeting special guest requests while ensuring same high-quality standards
On Site Corporate Admin
Sushi Samba
Las Vegas, NV
07.2016 - 04.2019
Completion of all employee related paperwork including new hire packets, raise approvals, vacation/sick/personal/comp day requests, termination forms, and health/dental/medical enrollment forms
Print, review, and adjust payroll weekly
Additionally, reviewing consolidated employee tip totals and employee time card and job detail reports
Coordinate new-hire processing, paperwork and offering health insurance
Maintain the utmost confidentiality in regards to employee records and all sensitive information
Collect, scan and file documents into designated folders
Preparation of weekly corporate package including invoices, mail, payroll, and employee forms
Overlooking 150 employees as well as working closely with the general manager, floor managers, chef executives and corporate staff
Hostess & Server
Kona Grill
Las Vegas, NV
06.2016 - 12.2018
Greets guests upon arrival, escort them to their table, and provides menus once seated
Thorough knowledge of food and beverage menu
Ability to correctly enter all guest payments into ALOHA and handle cash, credit cards and gift card payments properly
Sell and serve food and drinks in a professional manner, with the ability to recommend and up-sell all menu items
Keep tables neat and orderly by removing glassware, dishware or other items no longer in use
Pre-bussing tables and transporting dishes to kitchen for washing
Work as a team, assisting all guests and employees needs and inquiries
Running food and expediting drink orders to all guests
Education
Bachelors Degree of Business Administration - Human Resources
California State University Bakersfield
High School Diploma - undefined
Delano High School
Timeline
Server
Sugarcane Raw Bar & Grill
04.2019 - Current
Food Runner
Canonita
01.2019 - 01.2020
On Site Corporate Admin
Sushi Samba
07.2016 - 04.2019
Hostess & Server
Kona Grill
06.2016 - 12.2018
Bachelors Degree of Business Administration - Human Resources