Alexis Misa
Colorado Springs,CO
Summary
Motivated individual seeking a position with possible opportunity for advancement
Overview
5
5
years of professional experience
Work History
Security Officer
G4S Secure Solutions
07.2021 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Roadside Assistant
Agero
08.2020 - 10.2020
- Assisted in assuring customers with various insurance programs were taken care of on the side of the road
- Assisted with finding customers location, ensuring their safety, getting their vehicle set up for roadside repair and/or tow services/winching
- Made effective calls in reaching out to insurance companies and confirming or denying coverage all while ensuring great customer service for the customer on the other line.
Sales Associate/Cashier
FiveBelow
07.2020 - 08.2020
- Assisted is delivering quick and effective customer service as it is a fast paced environment
- Assisted with finding items in-store, answering customer questions, doing returns/refunds all while ensuring the best customer service possible.
Sales Associate/Cashier
BELK
07.2019 - 10.2019
- Assisted customers in purchasing items, ordering items in-store, keeping dressing rooms clean along with the general upkeep of the store, signing customers on with belk rewards cards, and ensuring a good impression was left upon each one of the customers worked with.
Education
Associates - Liberal Arts And Sciences
Austin Peay State University
Clarksville, TN01.2020
Skills
- (over 1 year of customer service experience) Previous experience in customer service at Belk, FiveBelow, Agero Proficient with Windows 8, Windows 10, writing reports, data collection, instructional documents, projects working with word processing, power point presentations, etc Strong organizational skills, ability to integrate information independently, as well as detailed oriented Tutored other students to further their understanding in current Algebra and Geometry concepts Exhibited strong leadership skills by taking on additional tasks and aiding additional students
Accomplishments
- Middle College at Austin Peay State University, 2018, 2020
- Accepted into Associates Program APSU Middle College, 2018, 2020
- One of 75 selected out of 120 CMCSS applicants to participate in Middle College APSU 2018
- One of 20 selected out of 75 APSU Middle College applicants to participate in the first APSU Middle College Associates degree program 2018
- RMS Band, 2013, 2016
- Received the 2016 Directors Award for RMS Orchestra
- Selected and performed for the Governors Honor Band Festival, 2016
- First Chair trumpet player, 2015, 2016
- Graduating with Associates Degree and Highschool Diploma consecutively, 2020
Volunteer Experience
- Operation Christmas Child, 2015, 2018, Collected and shipped Christmas items, for under privileged children from 3rd world countries
- Took College Course Notes Daily for Disability Services at APSU, 2019
References
Mathew Woods, 931-561-8536
Timeline
Security Officer
G4S Secure Solutions
07.2021 - 12.2024
Roadside Assistant
Agero
08.2020 - 10.2020
Sales Associate/Cashier
FiveBelow
07.2020 - 08.2020
Sales Associate/Cashier
BELK
07.2019 - 10.2019
Associates - Liberal Arts And Sciences
Austin Peay State University