Kathy Williams
Lake Toxaway,NC
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
17
17
years of professional experience
Work History
RN Supervisor
Bright Springs Healthcare - AWC
Greenville , SC
2004.04 - 2021.07
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Assisted with onboarding of new nurses by providing orientation materials and training sessions.
- Ensured that all documentation met legal requirements before submission.
- Reviewed and completed admission and discharge assessments.
- Developed, implemented and adjusted patient care plans in response to new symptoms or developments.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Conducted performance evaluations for nursing staff on a regular basis.
- Monitored inventory levels of medical supplies and equipment, ordering additional items as needed.
- Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
- Liaised between patients and families by providing health information and addressing questions and concerns.
Education
Associate of Science - Nursing
ABAC
Tifton, GA1979-06
Skills
- HIPAA Compliance
- Quality Improvement
- Clinical Leadership
- Interdisciplinary Collaboration
- Compassionate Care
- Critical Thinking
- Self Motivation
- Attention to Detail
- Team Collaboration
- Training and Mentoring
- Healthcare Delivery
- Multitasking
Affiliations
- Enjoy move to the foothill area and being able to spend some time in garden and bee keeping
References
References available upon request.
Timeline
RN Supervisor
Bright Springs Healthcare - AWC
2004.04 - 2021.07
Associate of Science - Nursing
ABAC
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