Rachael Williams

Communication with customers (patients,prescribers, payers, etc.) via telephone and/or facsimile; and is done on-site at a workstation. Complying with all federal, state, and local laws and regulations, as well as Publix's policies.Initiating fills, as permitted by state regulations. Counting and labeling prescription drugs and supplies. Filing prescriptions and maintaining patient profiles. Interaction with other pharmacy associates

• Maintain pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Liaise with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Refill medications, offer insight into over-the-counter products and verify insurance benefits.
• Team with peers, technicians and pharmacists to prioritize and complete orders.
• Create new customer profiles and update demographics, allergies and new medications in pharmacy computer systems.
• Receive written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
• Check medications for content, accuracy and completeness of drug packaging and labeling.

• Deliver high level of customer service to customers using active listening and engagement skills.
• Help customers find specific products, answer questions and offer product advice.
• Operate cash register or POS system to receive payment by cash, check and credit card.
• Train new team members in cash register operation, stock procedures and customer services.
• Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
• Answer product questions with up-to-date knowledge of sales and store promotions.

• Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
• Assisted guests with unloading and loading to remain compliant with safety regulations.
• Trained new employees on ride operations, pointing out safety mechanisms and features.
• Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
• Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
• Operated attraction equipment precisely to concur with operational procedures.