Accomplished Certified Pharmacy Technician and Medical Assistant with over 8 years of experience in the medical field. Highly proficient in multi-tasking, problem solving, and direct communication between multiple parties.
Overview
8
8
years of professional experience
Work History
Compounding Pharmacy Technician
Chewy
12.2020 - Current
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted, measured and compounded medications following standard procedures.
Certified Pharmacy Technician
Walgreens
04.2019 - 12.2020
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Certified Medical Assistant
Norton
11.2016 - 04.2019
Documented vital signs and health history for patients in clinic and hospital environments.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Certified Medical Assistant
Baptist Medical Center
10.2015 - 05.2016
Oriented and trained new staff on proper procedures and policies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Prepared lab specimens for diagnostic evaluation.
Education
Bachelor of Science - Organizational Leadership And Learning
University of Louisville
Louisville, KY
05.2025
Diploma - Medical Assisting
Spencerian College - Louisville
Louisville, KY
05.2015
Skills
Supporting Pharmacy Operations
Organization and Prioritization
Safety Protocols and Risk Management
Team Collaboration
Information Documentation
Regulatory Guidelines
FDA and HIPAA Compliance
Administrative Support
High-Volume Environments
Problem-Solving Skills
Excellent Written and Verbal Communication
Strong Communication and Interpersonal Skills
Timeline
Compounding Pharmacy Technician
Chewy
12.2020 - Current
Certified Pharmacy Technician
Walgreens
04.2019 - 12.2020
Certified Medical Assistant
Norton
11.2016 - 04.2019
Certified Medical Assistant
Baptist Medical Center
10.2015 - 05.2016
Bachelor of Science - Organizational Leadership And Learning
North American Industrial Supply, Inc. at Uselton Painting and Fabrication CompanyNorth American Industrial Supply, Inc. at Uselton Painting and Fabrication Company