Experienced quality assurance professional with a proven track record of maintaining high standards and achieving consistent results in fast-paced environments. Skilled in improving quality measures, ensuring compliance with industry standards, and optimizing processes for efficiency. Recognized for effective teamwork, adaptability, and root cause analysis. Additionally, a creative and personable individual with expertise in event planning, budget management, vendor coordination, and timeline creation, delivering memorable experiences that exceed client expectations.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Event Coordinator & Marketing Coordinator
Campaign of Congressman Robin Aguilera
11.2023 - Current
Gained hands-on experience in public speaking, political strategy, and intricacies of campaign operations.
Led grassroots efforts, coordinated events, and built partnerships with community leaders to strengthen campaign visibility and support.
Developed and implemented strategic campaign plans, including voter outreach, fundraising, and media relations.
Crafted compelling speeches, campaign messages, and talking points for candidate, ensuring messages resonated with target audiences and aligned with campaign goals. Tailored speeches for various events, from local town halls to major rallies, enhancing public appeal and boosting candidate visibility.
Developed and managed engaging content across social media platforms, including videos, infographics, and behind-the-scenes posts, to connect with voters and humanize the candidate.
Trained and mentored social media team members on best practices, platform algorithms, and creative content development to optimize performance and engagement.
Quality Assurance Supervisor & HR Manager
The Woodlands International Virtual Academy
01.2022 - Current
Represented school before Board of Education during accreditation process, leading strategic meetings with board members and stakeholders
Managed diverse, multicultural team of 14 employees, including teachers, principal, vice principal, and quality assurance staff, fostering a collaborative work environment
Coached new hires on company values, mission, and responsibilities, ensuring alignment with organizational goals and maintaining high employee retention
Led conflict resolution initiatives, successfully resolving disputes between team members from diverse cultural backgrounds, ensuring a positive workplace atmosphere
Assessed organizational needs and made informed financial decisions to support business objectives, improving operational efficiency
Handled, created, and reviewed financial documents, ensuring compliance with company policies and accuracy in reporting
Conducted biweekly performance assessments, identifying opportunities for professional development and improving quality assurance processes
Managed and updated Learning Management System (LMS) databases, ensuring accuracy and seamless integration of new tools for enhanced classroom learning experiences
Developed and maintained cultural communities across five countries: Spain, Portugal, Honduras, Pakistan, and United States, promoting global collaboration and understanding
Played pivotal role integrating diverse learning tools, improving classroom effectiveness, and promoting effective cross-cultural communication within organization
Education
Bachelor’s Degree - Cybersecurity
Southern New Hampshire University
Manchester, NH
02-2026
Associate of Applied Science - Business Management, Cyber Security
Eastern Gateway Community College
Steubenville, OH
12.2023
Certification - Business Management - Cybersecurity
Eastern Gateway Community College
Steubenville, OH
05.2023
Certificate - Contract Law
Harvard University
Cambridge, MA
08.2023
Skills
Cross-Cultural Communication
Global Team Leadership
Staff Recruitment and Training
Conflict Resolution
Team Dynamics Management
Strategic Planning
Stakeholder Engagement
Financial Reporting and Budgeting
Quality Control Management
Social Media Marketing
Keyachievementsandskills
Cross-Cultural Communication & Global Team Leadership
Staff Recruitment, Onboarding, and Training
Conflict Resolution and Team Dynamics Management
Strategic Planning and Stakeholder Engagement
Financial Reporting and Budget Management
Fluent in English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Event Coordinator & Marketing Coordinator
Campaign of Congressman Robin Aguilera
11.2023 - Current
Quality Assurance Supervisor & HR Manager
The Woodlands International Virtual Academy
01.2022 - Current
Certification - Business Management - Cybersecurity
Eastern Gateway Community College
Certificate - Contract Law
Harvard University
Bachelor’s Degree - Cybersecurity
Southern New Hampshire University
Associate of Applied Science - Business Management, Cyber Security
Eastern Gateway Community College
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