Jassem Al-Buloushi
Hotel Manager / Cyber Security Analysis Graduate Student
Virginia Beach,Virginia
Summary
Proactive Cybersecurity Analyst Graduate Student ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Hotel Manager
Days Inn Hotel
Virginia Beach, United States
2021.01 - Current
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Provided services efficiently and with high level of accuracy.
- Increased customer service ratings through personable service.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
- Supervised team of 8 to 10 front desk agents and helped to resolve issues arising during shifts.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Worked flexible hours across night, weekend and holiday shifts.
- Conducted research, gathered information from multiple sources and presented results.
Biomedical Engineer
Ministry Of Health
Kuwait, Kuwait
2014.08 - 2021.01
- Supervised and delegated tasks for Biomedical Flight Controller personnel.
- Verified achievement of research objectives to deliver valuable insight regarding influences on anatomical changes in space.
- Inspected laboratory and manufacturing equipment and immediately sent non-working devices out for repair.
- Coordinated activities integrating engineering, medical and science requirements for implementation by hospitals and labs.
- Streamlined tasks in effort to provide easier and more efficient workflows for peers and colleagues.
- Managed multiple capital projects simultaneously to increase production and improve quality and product line expansions.
- Addressed and resolved complex issues and delegated tasks to crew.
- Collaborated with multidisciplinary specialists to research and develop solutions to address issues.
- Kept detailed records and documents of research requirements and procedures.
- Resolved data and recorded discrepancies with actionable corrective solutions.
Web Developer/iOS Developer
Freelancer
Kuwait, Non-US/Non-Canadian
2017.05 - 2020.01
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Coded websites using HTML, CSS, JavaScript and jQuery languages.
- Built and styled new mobile-friendly websites, transitioning legacy presentations to simultaneous easy-to-use versions.
- Determined coding requirements for specialized scripts.
- Designed user experience frameworks applicable to fit both iPad and iPhone screens.
Biomedical Engineer
Dasman Diabetes Institute
Kuwait, Kuwait
2014.09 - 2016.09
- Oversee all service operations of 5 specialized diabetes labs with 60 direct employees and 500 patients daily.
- Reduced maintenance cost by $4,000 annually by improving filing processes with vendors.
- Management and documentation of maintenance contracts, supervision of third party contract engineers and monitoring labor and parts utilization .
- Monitored 60 fridges and freezers (-80C, -20C), detecting any malfunction and fixing it in a timely manner.
Education
Master of Science - Cyber Security Analysis
George Washington University, The
Washington, DC 2022.10 - Current
Bachelor of Science - Biomedical Engineering
Virginia Commonwealth University
Richmond, VA 2005.08 - 2012.12
Skills
Employee Coaching and Motivation
Issue and Conflict Resolution
Strategic Planning
Staff Management
Technical Proficiency
Project Management
MS Office
Scripting Languages: Python, JavaScript
Front-End Programming: HTML5, CSS3
Swift (Programming Language)
Accomplishments
- Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
- Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.
- Handled all cash and credit cards for payment, resulting in zero errors over the course of 10 months.
Timeline
Master of Science - Cyber Security Analysis
George Washington University, The
2022.10 - Current
Hotel Manager
Days Inn Hotel
2021.01 - Current
Web Developer/iOS Developer
Freelancer
2017.05 - 2020.01
Biomedical Engineer
Dasman Diabetes Institute
2014.09 - 2016.09
Biomedical Engineer
Ministry Of Health
2014.08 - 2021.01
Bachelor of Science - Biomedical Engineering
Virginia Commonwealth University
2005.08 - 2012.12