Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Amanda Gonzalez

Wesley Chapel,Fl

Summary

To acquire an entry level position that will provide an effective use of my knowledge and training.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Ambassador

Lincoln Technical Institute
Paramus, NJ
  • Chosen as a ambassador because of my motivational, mentoring, coaching and leadership skills that I displayed since starting the program.

Front Desk Receptionist

Medical Billing, Family Psychiatry & Therapy
Broadway, Paterson, NJ
02.2020 - 04.2020
  • Comply with regulations and procedures applicable to the company’s business practices
  • Ensure patients confidential information is protected and not disclosed (such as: names of patients, address, phone numbers and payment information, along with insurance information)
  • Calling various insurance companies
  • Verifying claim status
  • Verifying NY/NJ workers comp and receiving additional information why claim is denied or active
  • Verifying NJ PIP and receiving additional information why claim is denied or active
  • Handling Out of Network benefits
  • Follow ups
  • Verifying and updating correct information of each patient
  • Releasing patient information
  • Verifying patient’s eligibility
  • Analyzing and comparing CMS 1500 forms with Reports before they are sent out
  • Printing reports
  • Printing claims
  • Resubmitting Claims
  • Requesting Bill Status
  • Utilizing Navi net
  • Utilizing Insync
  • Utilizing Icanotes
  • Utilizing OHMD
  • Utilizing Availity
  • Utilizing Zendesk
  • Utilizing RingCentral
  • Looking over EOBs and posting payments

Front Desk Receptionist

Medical Billing, Family Psychiatry & Therapy
Broadway, Paterson, NJ
12.2019 - 02.2020
  • Comply with regulations and procedures applicable to the company’s business practices
  • Ensure patients confidential information is protected and not disclosed (such as: names of patients, address, phone numbers and payment information, along with insurance information)
  • Calling various insurance companies
  • Verifying claim status
  • Verifying NY/NJ workers comp and receiving additional information why claim is denied or active
  • Verifying NJ PIP and receiving additional information why claim is denied or active
  • Handling Out of Network benefits
  • Follow ups
  • Verifying and updating correct information of each patient
  • Releasing patient information
  • Verifying patient’s eligibility
  • Analyzing and comparing CMS 1500 forms with Reports before they are sent out
  • Printing reports
  • Printing claims
  • Utilizing Navi net
  • Utilizing Insync
  • Utilizing Icanotes
  • Looking over EOBs and posting payments

Driver

Uber Eats
Newark, NJ
09.2018 - 01.2019
  • Provide fast and friendly customer service to and from the customers destination
  • Resolve customer complaints, concerns, or issues in a timely fashion
  • Comply with regulations and procedures applicable to the company’s business practices
  • Process mobile Online Billing to ensure accuracy
  • Ensure customers confidential information is protected and not disclosed (such as: names of customers, addresses, phone numbers and payment information)
  • Leadership

Education

High School Diploma -

Barringer Academy of S.T.E.A.M.
Newark, NJ
06.2011

An Intensive 900- Hour Course Certification - Medical Billing And Coding

Lincoln Technical Institute - Paramus NJ
Paramus, NJ
02.2020

Skills

  • Detail-Oriented
  • Problem solver
  • Team Player
  • Fast Learner
  • Optimistic
  • Microsoft Word – Creating, editing, correcting, and saving documents
  • Skilled etiquette's in emails and social media
  • Skilled in researching and communicating

Certification

  • (CBS) Certified Billing and Coding Specialist Certification December 19, 2019
  • (CEHRS) Certified Electronic Health Record Specialist Certification January 17, 2020

Languages

English

Timeline

Front Desk Receptionist

Medical Billing, Family Psychiatry & Therapy
02.2020 - 04.2020

Front Desk Receptionist

Medical Billing, Family Psychiatry & Therapy
12.2019 - 02.2020

Driver

Uber Eats
09.2018 - 01.2019

Ambassador

Lincoln Technical Institute

High School Diploma -

Barringer Academy of S.T.E.A.M.

An Intensive 900- Hour Course Certification - Medical Billing And Coding

Lincoln Technical Institute - Paramus NJ
Amanda Gonzalez