Randi Corbin
Thonotosassa,United States
Summary
Energetic, motivated and detail oriented Administrative Professional offering an ideal fit for your company providing: Over 15 years of clerical, construction, veterinary and medical office experience; strong organizational and time management abilities; and a rich history of delivering exceptional customer experiences.
Overview
18
18
years of professional experience
Work History
Office Manager
Always Affordable Cabinets
Ocala, Florida, United States
05.2022 - Current
- Schedule the project in logical steps and budget time required to meet deadlines
- Determine labor requirements and dispatch workers to construction sites
- Develop cabinet layouts, designs and renderings as required by clients and builders
- Double check cabinetry orders for accuracy and oversee timely deliveries
- Requisition supplies and materials to complete construction projects
- Communicate effectively with co-workers, sub-contractors, clients and supervisors
- Communicate delays or mistakes to supervisor and find ways to improve
- Manage, hire and fire cabinet field crew, installers and delivery drivers
- Oversee time clocks and manage field crew, installers and delivery drivers
- Ensure projects are on budget, on time and installed properly
- Approves and codes invoices to be paid
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
- Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner
- Managed the office budget, tracking expenses and identifying areas for cost-saving measures
Permitting Technician and Clerical Office Support
Next Dimension Construction
Summerfield, Florida, United States
07.2022 - 08.2023
- Coordinate completion and review permit application forms for completeness and assures that submittals are correct
- Processing and pulling permits for roofing projects as well as scheduling inspections in various counties and municipalities
- Completing, recording and certifying Notice of Commencements with multiple counties daily
- Pulling correct Florida product approvals and Installation instructions
- Scheduling In progress and Final inspections daily
- Filing and submitting in progress photos and affidavits when and where needed
- Working directly with building department staff as needed to ensure a timely permit and inspection process
- Confirming material delivery, dumpster delivery and install dates with homeowners and customers
- Scheduling wind mitigations
- Scheduling dumpster delivery and pick ups when a third party source was used
- Answering phones when other team members need assistance or were busy and performing administrative tasks as necessary or directed
Customer Service Representative
VCA Companion Animal Hospital
Ocala, Florida, United States
06.2020 - 05.2023
- Customer service specialist including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside
Client Care Specialist
TLC Pet Snip
Ocala, Florida, United States
06.2020 - 06.2021
- Responsible for front desk customer care
- Surgery Check In/Out
- Making sure all paperwork is properly filled out and assisting clients in doing so
- Billing, Insurance Verification and payment collection
- Create, maintain, and enter information into Clover and Clinic HQ
- Scheduling and Surgery follow ups
- An understanding of both canine and feline vaccine protocols and preventatives
Appointment Setter
ASB Financial
Ocala, Florida, United States
04.2011 - 05.2013
- Delivered prepared sales talks, read from scripts that described products or services, in order to persuade potential customers to purchase a product or Insurance Policy
- Explained products or services and prices, and answered questions from customers
- Recorded names, addresses, purchases, and reactions of prospects contacted
- Answered telephone calls from potential customers who have been solicited through advertisements
- Telephoned or wrote letters to respond to correspondence from customers or to follow up initial sales contacts
- Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
Front Desk Associate
Mulberry Medical Group
The Villages, Florida, United States
07.2008 - 10.2010
- Front desk duties including scheduling new patients, collecting any payment due, verifying insurance, submitting insurance claims
- Ordered diagnostic imaging procedures such as radiographs (x-rays), ultrasounds, mammograms, and bone densitometry tests, or referred patients to other health professionals for these procedures
- Obtained medical records from previous physicians or other health care providers for the purpose of patient evaluation
Admissions Assistant
Palm Garden of Ocala
Ocala, Florida, United States
07.2007 - 07.2009
- Created, maintained, and entered information into databases
- Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as medical records and physician correspondence
- Completed forms in accordance with company procedures
- Composed, typed, and distributed meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
- Provided services to potential patients and/or families, such as facility placement, facility recommendations, therapy or long term placement options
- Insurance Verification
Education
High school diploma or GED -
State of Florida
Ocala, FL01.2002
Currently Enrolled - Business Administration And Management
Florida Technical College
Orlando, FLSkills
- Construction knowledge
- Billing
- Expense Tracking
- Insurance Verification & Claims
- Customer Relations
- Human Resources
- Medical Office and Terminology
- Microsoft Office and Word
- Intuit Quickbooks
- Budget Management
- Recruiting/Staffing/Hiring/Employee termination
- Microsoft Excel, PowerPoint & Outlook
- Schedule Development
Timeline
Permitting Technician and Clerical Office Support
Next Dimension Construction
07.2022 - 08.2023
Office Manager
Always Affordable Cabinets
05.2022 - Current
Customer Service Representative
VCA Companion Animal Hospital
06.2020 - 05.2023
Client Care Specialist
TLC Pet Snip
06.2020 - 06.2021
Appointment Setter
ASB Financial
04.2011 - 05.2013
Front Desk Associate
Mulberry Medical Group
07.2008 - 10.2010
Admissions Assistant
Palm Garden of Ocala
07.2007 - 07.2009
High school diploma or GED -
State of Florida
Currently Enrolled - Business Administration And Management
Florida Technical College