James Morris
WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
QC Technician
Walbec Group
05.2020 - 04.2024
- Sampled Aggregates
- Performed a variety of tests on Aggregate/HMA material
- Complied with MSHA and AASHTO standards, guidelines, and procedures
- Calculated tests and enter results into software and shared on TEAMS.
Community Organizer
Wisconsin Voices
10.2017 - 05.2019
- Functioned as educational point person for partner organizations, local government, faith-based organizations and neighborhood associations for 2020 census
- Established Complete Count Committees in Milwaukee, Madison, and Racine
- Facilitated Planning Committees, organized stakeholder meetings & designed field plan.
Team Leader
American Express Alorica
09.2016 - 07.2017
- Coached and developed up to twenty travel insurance customer care professionals
- Audited/reviewed calls for quality
- Interviewed American Express and new hire candidates.
Employment Specialist
Forward Services
08.2013 - 08.2015
- Worked with W2 and Child Support clients to assess skills and training needs
- Facilitated individual sessions and group workshops on employment training
- Conducted presentations to area employers.
Education
Graduate Studies: Foundations of Education -
University of Wisconsin-Milwaukee
BS: Educational Policy and Community Studies -
University of Wisconsin-Milwaukee
Skills
- Team Leadership
- Project Management
- Relationship Building
- Technical knowledge
- Active Listening
- Time Management
- Data Analysis
- Problem Solving
Timeline
QC Technician
Walbec Group
05.2020 - 04.2024
Community Organizer
Wisconsin Voices
10.2017 - 05.2019
Team Leader
American Express Alorica
09.2016 - 07.2017
Employment Specialist
Forward Services
08.2013 - 08.2015
Graduate Studies: Foundations of Education -
University of Wisconsin-Milwaukee
BS: Educational Policy and Community Studies -
University of Wisconsin-Milwaukee
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