E Abigail Juarez
Pharr,TX
Overview
4
4
years of professional experience
Work History
Imports and Export Specialist
JAS
McAllen, TX
09.2022 - Current
- Advised clients on proper labeling and packaging requirements for exported items.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Coordinated bookings with shipping lines to streamline client logistics.
- Conducted client meetings to provide updates on recent shipment changes.
- Managed diverse shipping routes for maritime exports and imports.
- Managed FCL and LCL shipping modes to optimize logistics operations.
- Managed team leadership responsibilities temporarily, contributing to improved workflow and efficiency in quoting procedures.
Customer Service Representative
Kuehne + Nagel
Pharr, TX
07.2021 - 05.2022
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
- Updated clients on shipment details to ensure transparency and satisfaction.
- Completed billing responsibilities efficiently and on schedule, maintaining operational effectiveness.
- Fostered positive client interactions by maintaining clear and effective communication.
Education
GED -
Escuela De Enfermeria Jose Angel Cadena Y Cadena
Reynosa07-2015
Skills
- Logistics coordination
- Export documentation
- Shipping operations
- Customer service
- Technical: CargoWise One Specialist, Cassport, Microsoft Office
- Effective communication
- Client relationship
- Spanish fluent, Intermediate English
- Freight forwarding coordination
Timeline
Imports and Export Specialist
JAS
09.2022 - Current
Customer Service Representative
Kuehne + Nagel
07.2021 - 05.2022
GED -
Escuela De Enfermeria Jose Angel Cadena Y Cadena