EARL GOLANGCO

• Maintained cleanliness and organization of lounge area to enhance guest experience.
• Assisted in setting up and breaking down cabana setups for events and service shifts.
• Streamlined workflow processes, improving turnaround times during peak service hours.
• Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
• Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

• Collaborated with team members to deliver seamless service during high-volume events.
• Enhanced customer experience by providing assistance with bottle service and maintaining a welcoming atmosphere.
• Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
• Stocked supplies promptly to ensure uninterrupted service during peak hours.

• Greeted customers in a friendly and professional manner.
• Ensured the safety of passengers by abiding by all traffic laws and regulations.
• Maintained cleanliness of vehicles to ensure customer satisfaction.
• Provided door-to-door transportation services for clients.
• Assisted with loading and unloading luggage for clients.
• Adhered to company policies and procedures regarding vehicle operations and passenger service standards.
• Followed up on customer feedback after each trip for quality assurance purposes.
• Acted as an ambassador for the company by providing exceptional customer service.
• Responded to specific locations at designated times to handle customer reservations.

• Monitored and assist autonomous operations as needed for quality assurance.
• Maintained clear and effective communication line between different teams and departments.
• Identity any problems within the missions and making adjustments when necessary.

• Remotely maneuvering Motional autonomous vehicles through different obstacles
• Remotely assist Motional vehicles that are in autonomous mode when they get stuck on the road
• Coordinate with engineers
• Track any bug or error the autonomous vehicle may encounter
• Monitor vehicle's camera feed to ensure vehicle and cameras are functioning properly
• Used Jira (software) to create reports for bugs that the autonomous vehicle experienced
• Used Google Drive as main tool for collaborating and communicating with other departments
• Operate Motional vehicles in autonomous mode on public road and closed course
• Collaborate with engineers to test undeveloped software in autonomous mode on Motional vehicles

Operate Motional vehicles in autonomous mode on public road and closed course

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Collaborate with engineers to test undeveloped software in autonomous mode on Motional

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vehicles

investors

Perform different demo tours in Motional vehicles in autonomous mode for the company's

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Operate vehicles in autonomous mode with real passengers due to partnership with Lyft.

• Reviewing arrivals and assigning rooms for special requests/packages
• Room's inventory control
• Assisting with checking guests in/out when needed
• Coordinate with housekeeping to ensure daily arrival rooms are cleaned
• Processing third part credit card authorization for future/in-house reservations that were received via email/fax

• Scheduled reservations for groups and special events.
• Kept accurate records of guest transactions.
• Managed cash drawer responsibly throughout shift.
• Generated daily reports detailing occupancy levels, revenue amounts.
• Performed bookkeeping activities to balance accounts and conduct nightly audits.