Earl Spiller

• Implemented process improvements that enhanced service efficiency and client satisfaction.
• Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
• Educated and advised customers on preventive measures to reduce pest infestations.
• Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.

• Monitored surveillance cameras, alarms, and access-control systems; identified and reported suspicious activity or safety hazards.

• Verified identification, managed visitor access, and enforced site policies and procedures professionally.

• Responded calmly and promptly to alarms, disturbances, medical situations, and other emergencies; contacted supervisors or law enforcement when required.

• Conducted routine checks of doors, gates, windows, and equipment to help prevent unauthorized access, theft, vandalism, and property damage.

Patrolled assigned property, parking areas, and entry points to maintain a safe, secure environment for employees, visitors, and assets.

• Completed accurate daily activity logs, incident reports, and shift handoffs.

• Provided courteous customer service by answering questions, giving directions, and assisting visitors while maintaining security standards.

• Used de-escalation and clear communication to address policy violations and resolve situations professionally.

• Engaged customers to identify needs and recommend appropriate products.
• Demonstrated product features to enhance customer understanding and satisfaction.
• Managed customer inquiries and provided timely solutions to enhance service quality.
• Collaborated with team members to optimize sales strategies and improve performance.