Accomplished leader with a proven track record at Left Coast, enhancing operational excellence and organizational agility. Expert in driving team success and making strategic decisions, resulting in significant business growth. Skilled in quality control planning and multitasking, demonstrating attention to detail and a commitment to achieving excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Business Owner
Left Coast
07.2010 - Current
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Promoted business via social media to generate leads and maximize brand identity.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Designed business plan to define concept, short-term and long-term goals and strategies.
Conducted performance evaluations and provided constructive feedback to employees.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Warehouse Lead
Philips Electronics
10.2008 - 07.2010
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Followed verbal and written instructions to properly move and ship products.
Kept storage areas organized, clean, and secure to fully protect company assets.
Oversaw daily operations and shipping and handling processes.
Trained employees on equipment operation and safety protocols.
Used hand-held scanners and physical logs to accurately track item movements.
Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Acted as liaison between company departments and warehouse teams.
Stocked shelves to match planogram images and instructions.
Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Followed orders precisely for correct items, sizes and quantities.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Received new stock and input values into computer system.
Coordinated efficient organization, palletizing and transportation of completed packages.
Managed timely and effective replacement of damaged or missing products.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Warehouse Forklift Operator
UPS Supply Chain Logistics
10.2006 - 10.2008
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Packed items into appropriate containers for shipment.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Unloaded and stacked materials by raising and lowering lifting devices.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
Manually counted Number of picked and packaged orders for any loss.
Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Transported goods between warehouse locations according to shipment and storage needs.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Communicated with floor managers to determine merchandise placement.
Warehouse Forklift Operator
Levi's & Strauss
04.2003 - 10.2006
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Packed items into appropriate containers for shipment.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Unloaded and stacked materials by raising and lowering lifting devices.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
Manually counted Number of picked and packaged orders for any loss.
Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Transported goods between warehouse locations according to shipment and storage needs.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Communicated with floor managers to determine merchandise placement.
Shelf Stocker
Coca Cola Beverages
03.2000 - 01.2003
Unloaded arriving product stock and moved to store display areas.
Checked and pulled defective or expired products from shelves.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Performed inventory control, such as counting, and stocking merchandise.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Marked stock with identification tags and labels to outline information such as storage locations.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Kept work areas neat, clean and free from debris.
Education
High School Diploma -
Kent Meridian High School
Kent
06-1998
Skills
Succession planning
Operational excellence
Organizational agility
Teamwork
Decision-making
Multitasking
Quality control planning
Attention to detail
Timeline
Business Owner
Left Coast
07.2010 - Current
Warehouse Lead
Philips Electronics
10.2008 - 07.2010
Warehouse Forklift Operator
UPS Supply Chain Logistics
10.2006 - 10.2008
Warehouse Forklift Operator
Levi's & Strauss
04.2003 - 10.2006
Shelf Stocker
Coca Cola Beverages
03.2000 - 01.2003
High School Diploma -
Kent Meridian High School
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