Earnell Craighead
Sterling Heights
Summary
Dedicated and customer-focused individual seeking an entry-level position in retail. Effective at understanding and responding to customer needs. Excellent communication skills and a positive attitude. Brings vibrant energy to the workplace and consistently performs at the highest level. Open to receiving feedback and advice for continuous improvement. Eager to grow within the company and contribute to its success. Friendly demeanor with a goal to bring a warm smile to any company worked with.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Foot Locker
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Associate
Amazon Warehouse
06.2021 - Current
- I get the packages ready for the delivery drivers too deliver them
Security Officer
City Sheild
03.2020 - 06.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Associate's degree - Business Management
Macomb Community College
Warren, MI03.2025
General Studies -
Community High School
Sterling Heights, MI03.2025
Skills
- Warehouse Experience
- Packaging
- RF Scanner
- Customer service
- Heavy lifting
- Manufacturing
Certification
Electric Pallet Jack Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Objective
Looking for an entry level position comprehending and responding to retail customer needs.
Languages
English
Full Professional
Timeline
Sales Associate
Foot Locker
11.2024 - Current
Warehouse Associate
Amazon Warehouse
06.2021 - Current
Security Officer
City Sheild
03.2020 - 06.2021
Associate's degree - Business Management
Macomb Community College
General Studies -
Community High School
Electric Pallet Jack Certification
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