Earnestine Irving
Tulsa,OK
Summary
Detail-oriented dispatcher with expertise in inventory management and dispatch scheduling. Proven ability to streamline operations and enhance team communication, ensuring efficient service delivery. Dedicated dispatcher office assistant with over 13 years of experience in inventory management and communication coordination. Known for attention to detail and problem-solving skills, contributing to improved operational efficiency and customer satisfaction. Proficient dispatcher with a strong focus on team collaboration and operational support. Successfully managed dispatch schedules and maintained accurate inventory records, driving efficiency and reliability in service delivery. Highly organized Dispatcher Office Assistant with background in managing high-volume calls, coordinating logistics and overseeing administrative tasks. Skilled at multi-tasking, prioritizing workloads and maintaining calm under pressure. Strengths include effective communication, problem-solving ability and proficiency in dispatch software systems. Previous roles have led to improved office efficiency and streamlined dispatch processes. Resourceful Dispatcher Office Assistant recognized for high productivity and efficient task completion. Skilled in emergency response coordination, route planning, and customer service management. Excel at communication, problem-solving, and time management to ensure smooth operational flow in fast-paced environments. Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
Overview
14
14
years of professional experience
Work History
Dispatcher Office Assistant
community thrift store
Tulsa, Oklahoma
01.2013 - 08.2026
- Coordinated daily dispatch schedules for thrift store donations and pickups.
- Maintained accurate records of incoming and outgoing inventory items.
- Assisted customers with inquiries regarding donations and store policies.
- Facilitated effective communication among team members to ensure smooth operations.
- Communicated effectively with team members to ensure smooth operations.
- Organized and prioritized tasks to meet daily operational needs efficiently.
- Provided support in training new staff on dispatch procedures and systems.
- Managed communication between drivers and store management during deliveries.
- Utilized inventory management software to track donations and sales data.
- Created daily logs of dispatched vehicles and personnel.
- Organized and maintained filing systems for documents related to the dispatch office.
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Entered data into computer systems to track dispatched items.
- Verified accuracy of orders prior to dispatch by double-checking all relevant details.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Monitored radio communications between drivers, supervisors and dispatchers.
- Processed invoices for payment from vendors supplying goods or services to the dispatch office.
Education
High School Diploma -
Nathan Hale High School
Tulsa, OK05-1999
Skills
- Inventory management
- Dispatch scheduling
- Communication coordination
- Data entry automation
- Record keeping
- Customer service
- Team collaboration
- Vendor management
- Operational support
- Training facilitation
- Attention to detail
- Problem solving
- Time management
- Task prioritization
- Administrative support
- Scheduling coordination
- Typing speed
- Route planning
- Geographical expertise
- Prioritization
- Organizational skills
- Reliability
- Professionalism
- Word processing
Timeline
Dispatcher Office Assistant
community thrift store
01.2013 - 08.2026
High School Diploma -
Nathan Hale High School