Earnestine Reed
Beaufort,SC
Summary
Excellent Communications 911 Dispatcher. Recently retired after working 24 years as a 911 Dispatcher.
Awarded Dispatcher of the Year twice during career. I have also enjoyed working in the position of Registration Clerk for Hilton Head Medical Regional in an as needed position but left the position due to the demands of full time job and raising a family
Overview
28
28
years of professional experience
Work History
Communications Dispatcer
Town Of Hilton Head Island Fire And Rescue
Hilton Head Island , SC
1997.07 - 2022.03
- Monitor radio frequencies
- Answer emergency and nonemergency calls and dispatch appropriate units according to protocols and procedures
- Multitasking
Patient Access/Registration Specialist
Hilton Head Regional Medical Center
Hilton Head Island , SC
2005.02 - 2008.03
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient record
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Visited patients' rooms to collect insurance and financial information required for registrations.
Education
High School Diploma -
Battery Creek High School
Beaufort, SC09.1976
Skills
Excellent Customer Service experience
Ability to communicate well with people in emotional or physical distress
Proficient in basic computer programs (ex microsoft office, excel and other job related applications)
Ability to work well with others
Excellent multitasking and decision making abilities
Timeline
Patient Access/Registration Specialist
Hilton Head Regional Medical Center
2005.02 - 2008.03
Communications Dispatcer
Town Of Hilton Head Island Fire And Rescue
1997.07 - 2022.03
High School Diploma -
Battery Creek High School
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