Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melinda S. Standridge

Okatie,SC

Summary

Strong leader and problem-solver dedicated to organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organization success. Offering strong skills in file management and account accuracy. Organized to handle a high-intensity workload.


Overview

15
15
years of professional experience

Work History

Revenue Collector

The Town of Hilton Head Island- Municipal Governme
12.2023 - Current
  • Negotiated payment arrangements with customers experiencing financial difficulties, minimizing losses while preserving relationships.
  • Implemented process improvements that led to increased productivity within the team while maintaining quality standards.
  • Analyzed trends in customer payment behavior, identifying opportunities for improvement or intervention.
  • Collected on delinquent Hospitality Tax, Accommodations Tax, as well as Business License Tax.
  • Performed financial audits for account accuracy that resulted in collections or refunds.
  • Performed field visits to check for business compliance.
  • Maintained accounts for accuracy.
  • Processed applications for Business Licenses (Brick and Mortar & Short Term Rentals)
  • Created court packets for accounts that resulted in issuing citation(s).
  • Efforts have resulted in over $1.8 million in delinquent revenue collections

Legal Assistant

The Law Office of Michael J. Howell
11.2020 - 02.2022
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.

Senior FMLA Specialist

Unum
08.2016 - 11.2020
  • Affectively communicated with employers to relay status of job security
  • Managed employee payroll while on state and federal leave
  • Reviewed medical documentation to determine applicable state and federal leave laws •
  • Managed team of 12 plus to meet case load times lines Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Assigned job roles and oversaw performance.
  • Completed reporting obligations for assigned rules
  • Recruiting/ Onboarding
  • Client Liaison
  • Participate in Legal Underwriting for effective implementation of Leave Law

Lead Preschool Teacher

Wesley Kids
05.2015 - 08.2016
  • Assisted and monitored 10 children throughout day
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Office Manager

Wellington Place/ Brookdale Senior Living
02.2013 - 05.2015
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Maintained computer and physical filing systems.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving, recovered 15% by implementing loss prevention strategy
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Operated and maintained applicant tracking and candidate management systems.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.

Senior Assistant

Smith Management
03.2010 - 05.2015
  • Trained and mentored new employees to maximize team performance.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Assistant

Smith Management
10.2009 - 03.2010
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.

Education

Bachelor of Science - Finance

Western Governors University
Online
03-2026

Bachelor of Arts - Human Resources Management

Lee University
Cleveland, TN
08-2018

Associate of Science - General

Chattanooga State Community College
Chattanooga, TN
01.2016

Skills

  • Account and File Maintenance
  • Municipal Code Compliance
  • Payment processing
  • Spreadsheets
  • Scheduling
  • Problem resolution
  • MS Office
  • FMLA Professional
  • Workers Compensation
  • Documentation review/ Benefits review
  • Data entry
  • Document preparation

Additional Information

Gap in employment due to relocation from Tennessee to South Carolina with the necessary time taken to get settled and acclimated to the area

Timeline

Revenue Collector

The Town of Hilton Head Island- Municipal Governme
12.2023 - Current

Legal Assistant

The Law Office of Michael J. Howell
11.2020 - 02.2022

Senior FMLA Specialist

Unum
08.2016 - 11.2020

Lead Preschool Teacher

Wesley Kids
05.2015 - 08.2016

Office Manager

Wellington Place/ Brookdale Senior Living
02.2013 - 05.2015

Senior Assistant

Smith Management
03.2010 - 05.2015

Assistant

Smith Management
10.2009 - 03.2010

Bachelor of Science - Finance

Western Governors University

Bachelor of Arts - Human Resources Management

Lee University

Associate of Science - General

Chattanooga State Community College
Melinda S. Standridge