Melinda S. Standridge
Okatie,SC
Summary
Strong leader and problem-solver dedicated to organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organization success. Offering strong skills in file management and account accuracy. Organized to handle a high-intensity workload.
Overview
15
15
years of professional experience
Work History
Revenue Collector
The Town of Hilton Head Island- Municipal Governme
12.2023 - Current
- Negotiated payment arrangements with customers experiencing financial difficulties, minimizing losses while preserving relationships.
- Implemented process improvements that led to increased productivity within the team while maintaining quality standards.
- Analyzed trends in customer payment behavior, identifying opportunities for improvement or intervention.
- Collected on delinquent Hospitality Tax, Accommodations Tax, as well as Business License Tax.
- Performed financial audits for account accuracy that resulted in collections or refunds.
- Performed field visits to check for business compliance.
- Maintained accounts for accuracy.
- Processed applications for Business Licenses (Brick and Mortar & Short Term Rentals)
- Created court packets for accounts that resulted in issuing citation(s).
- Efforts have resulted in over $1.8 million in delinquent revenue collections
Legal Assistant
The Law Office of Michael J. Howell
11.2020 - 02.2022
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Senior FMLA Specialist
Unum
08.2016 - 11.2020
- Affectively communicated with employers to relay status of job security
- Managed employee payroll while on state and federal leave
- Reviewed medical documentation to determine applicable state and federal leave laws •
- Managed team of 12 plus to meet case load times lines Reviewed new files to determine current status of injury claim and to develop plan of action.
- Assigned job roles and oversaw performance.
- Completed reporting obligations for assigned rules
- Recruiting/ Onboarding
- Client Liaison
- Participate in Legal Underwriting for effective implementation of Leave Law
Lead Preschool Teacher
Wesley Kids
05.2015 - 08.2016
- Assisted and monitored 10 children throughout day
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Office Manager
Wellington Place/ Brookdale Senior Living
02.2013 - 05.2015
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Maintained computer and physical filing systems.
- Evaluated employee records and productivity and submitted evaluation reports.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving, recovered 15% by implementing loss prevention strategy
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Senior Assistant
Smith Management
03.2010 - 05.2015
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Assistant
Smith Management
10.2009 - 03.2010
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
Education
Bachelor of Science - Finance
Western Governors University
Online03-2026
Bachelor of Arts - Human Resources Management
Lee University
Cleveland, TN08-2018
Associate of Science - General
Chattanooga State Community College
Chattanooga, TN01.2016
Skills
- Account and File Maintenance
- Municipal Code Compliance
- Payment processing
- Spreadsheets
- Scheduling
- Problem resolution
- MS Office
- FMLA Professional
- Workers Compensation
- Documentation review/ Benefits review
- Data entry
- Document preparation
Additional Information
Gap in employment due to relocation from Tennessee to South Carolina with the necessary time taken to get settled and acclimated to the area
Timeline
Revenue Collector
The Town of Hilton Head Island- Municipal Governme
12.2023 - Current
Legal Assistant
The Law Office of Michael J. Howell
11.2020 - 02.2022
Senior FMLA Specialist
Unum
08.2016 - 11.2020
Lead Preschool Teacher
Wesley Kids
05.2015 - 08.2016
Office Manager
Wellington Place/ Brookdale Senior Living
02.2013 - 05.2015
Senior Assistant
Smith Management
03.2010 - 05.2015
Assistant
Smith Management
10.2009 - 03.2010
Bachelor of Science - Finance
Western Governors University
Bachelor of Arts - Human Resources Management
Lee University
Associate of Science - General
Chattanooga State Community College
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