Romy Schofield-Samuel
New Orleans,LA
Summary
Diligent, detail-oriented and experienced Revenue Collector offering solid understanding of legal and regulatory issues surrounding sales tax activities. Background reviewing large data sets with speed and accuracy to verify integrity of information. Talent spotting anomalies in data, information and documentation. Hardworking and passionate with strong organizational skills ready to help team achieve goals.
Overview
32
32
years of professional experience
Work History
Revenue Collector
Finance Department
02.2006 - Current
- Managed annual tax collections exceeding $450M of more than 25 tax types(sales), consistently meeting or exceeding collection targets.
- Implementing new sales tax and Occupational License collection system, go-live 3rd quarter of 2024. System will optimize revenue tracking, discovery and recovery of unreported sales tax resulting in additional revenues.
- Evaluated and implementing new technologies(system) to improve efficiencies and accuracy in revenue collection process.
- Worked closely with Bureau of Accounting to distribute collections to partner agencies, after timely posting and reconciliation of sales tax and license collections. Reconciliation of sales tax collections balanced monthly.
- Developed strong City relationships with both internal and external customers through responsiveness and excellent customer service skills leading to unit integrity.
- Work closely with IGR, Louisiana Association of Tax Administrators and Louisiana Uniform Local Sales Tax Board on legislative matters regarding sales tax impacts
- Reduced delinquencies by implementing proactive communication strategies with taxpayers, including but not limited to field agent in-person contacts.
- Worked to assist economic development with implementing development districts. Responsible for tax collection and payments to applicable districts by agreement.
- Increased revenue collection by implementing efficient and effective strategies by educating taxpayers on expectations and deadlines to realize collections sooner.
- Developed targeted collections campaigns (amnesty) to maximize recovery efforts on outstanding balances.
- Administered tax payment plans and worked with delinquent taxpayers to resolve issues in order to keep businesses open and actively contributing to sales tax base.
Revenue Collections Supervisor-ABO Manager
Finance Department-City of New Orleans
08.1997 - 02.2006
- Managed unit which issued approximately 3500 alcoholic beverage permits and business Occupational licenses on behalf of City of New Orleans, and registered approximately 6000 video poker machines annually
- Managed team of sales tax auditors responsible for compliance reviews on delinquent and non-compliant alcoholic beverage outlets
- Oversaw daily operations of ABO unit, ensuring smooth workflow and timely completion of tasks.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Worked closely with ABO prosecutor to ensure compliance with industry regulations through ABO Board and legal requirements by implementing comprehensive policies.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Senior Auditor/Gaming Unit Supervisor
Finance Department-City of New Orleans
06.1995 - 08.1997
- Conducted gaming and all gaming related audits on all local casinos. Supervised auditors and auditor assistants in Field Audit Unit
- Performed staff training and reviewed approved audit work papers daily.
Revenue Auditor
Finance Department-City of New Orleans
07.1992 - 06.1995
- Conduct sales tax audits of local and out of state companies doing business with City of New Orleans, established bookkeeping procedures for newly developed businesses when necessary. Completed audit reviews of taxpayers for sales tax compliance with local sales tax regulations.
Education
Effective Public Speaking -
Dale Carnegie Training
04.2004
Principals of Real Estate - Real Estate
Uptown Professional Real Estate School
Metairie, Louisiana09.1999
Principal Centered Leadership - Management Principles
Steven Covey
Metairie, Louisiana07.1998
7 Habits of Highly Effective People -
Steven Covey
07.1996
Bachelor of Science - Accounting
Xavier University
05.1991
Skills
- Strong Ethics
- Data Management
- Account Reconciliation
- Audits
- Tax code interpretation
- Excellent negotiation skills
- Compliance review
- Communication Management Professional
- Audit management
- Tax Compliance
Affiliations
- National Association of Realtors(Inactive)
- New Orleans Metropolitan Association of Realtors(Inactive)
- Phi Gamma Nu Professional Business Organization
- Alpha Phi Omega Service Organization
Fax
(504) 658-7987
Activities
Uniform Local Sales Tax Board-Board Member
Drexel Prep(Xavier Prep) Foundation Board Member
Vice-President. Working with the Foundation assisting in the development and cultivation of Drexel Preparatory High school students, formerly Xavier Preparatory High School as young women of character and professionalism in their educational pursuits.
Timeline
Revenue Collector
Finance Department
02.2006 - Current
Revenue Collections Supervisor-ABO Manager
Finance Department-City of New Orleans
08.1997 - 02.2006
Senior Auditor/Gaming Unit Supervisor
Finance Department-City of New Orleans
06.1995 - 08.1997
Revenue Auditor
Finance Department-City of New Orleans
07.1992 - 06.1995
Effective Public Speaking -
Dale Carnegie Training
Principals of Real Estate - Real Estate
Uptown Professional Real Estate School
Principal Centered Leadership - Management Principles
Steven Covey
7 Habits of Highly Effective People -
Steven Covey
Bachelor of Science - Accounting
Xavier University
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