Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earnisha Manning

Las Vegas

Summary

Dynamic hospitality professional with extensive experience at Circus Circus Las Vegas Hotel Resort and Casino. Recognized for exceptional attention to detail and prioritization skills, consistently exceeding service standards. Proven ability in event coordination and customer relationship management, ensuring memorable experiences and high client satisfaction. Proficient in meeting planning and lost and found procedures.

Overview

6
6
years of professional experience

Work History

Guest Room Attendant

Circus Circus Las Vegas Hotel Resort and Casino
05.2024 - 04.2025
  • Reported damages, disturbances and shortcomings to supervisor.
  • Exercised politeness and discretion when dealing with guests and guest property.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Checked appliances in guest rooms to determine good working order.
  • Polished fixtures to achieve professional shine and appearance.

Guest Room Attendant

Flamingo Hotel And Casino
11.2023 - 04.2024
  • Replenished guest room water glasses, toiletries, and paper products.
  • Mentored newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Inspected rooms to confirm adherence to department standards.

Housekeeper

Downtown Grand Hotel & Casino
05.2022 - 11.2023
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Event Coordinator

Wow Party Creations
10.2019 - 03.2020
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

High School Diploma -

Manual Arts High School
Los Angeles, CA
06-2006

Skills

  • Hospitality industry
  • Detail-oriented
  • Work prioritization
  • Lost and found procedures
  • Cost estimating
  • Meeting planning
  • Special events planning
  • Conference preparation

Timeline

Guest Room Attendant

Circus Circus Las Vegas Hotel Resort and Casino
05.2024 - 04.2025

Guest Room Attendant

Flamingo Hotel And Casino
11.2023 - 04.2024

Housekeeper

Downtown Grand Hotel & Casino
05.2022 - 11.2023

Event Coordinator

Wow Party Creations
10.2019 - 03.2020

High School Diploma -

Manual Arts High School

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