Earosha Bond
Sales Associate
Memphis,TN
Summary
Driven Sales Associate with a proven track record at Suits U, adept in customer service and relationship building. Excelled in merchandise display and sales strategies, boosting customer loyalty and retention. Skilled in multitasking and problem-solving, consistently met sales goals, enhancing the shopping experience and achieving a 20% increase in repeat business.
Overview
4
4
years of professional experience
Work History
Sales Associate
Suits U
02.2018 - 03.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Skills
- Promotional support
- Business Development
- Contract Preparation
- Product Sales
- Customer Needs Assessment
- Order Processing
- Payment Processing
- Multi-tasking strength
- Goal-Oriented
- Customer Service
- Outgoing Personality
- Retail Store Operations
- Stocking and Receiving
- Sales Training
- Merchandising understanding
- Relationship selling
- Problem-Solving
- Adapt to diverse groups
- Time Management
- Fitting room maintenance
- Point of sale operation
- Relationship Building
- Cash Handling
- Listening Skills
- Problem-solving skills
- Product Recommendations
- Teamwork and Collaboration
- Excellent people skills
- Shipment Processing
- Cleaning techniques
- Conflict Resolution
- Cash Handling Accuracy
- Display Setup
- Meeting deadlines
- Inventory Tracking
- Sales Goals Attainment
- Cash Register Operation
- Exceptional customer service
- Merchandise Display
- Strategic Planning
- Guest Relations
- Sales trends
- Sales Strategies
- Merchandising knowledge
- Money Handling
- Store Opening and Closing
- Product Promotions
- Flexible Schedule
Timeline
Sales Associate
Suits U
02.2018 - 03.2022
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