Summary
Overview
Work History
Education
Skills
Timeline
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Earriana Mackey

Chicago,IL

Summary

I am a passionate highly motivated Fashion Studies graduate who is enthralled by any and all things fashion. Skilled in retail operations, fashion styling, trend analysis and forecasting, as well as fashion marketing and promotions, public relations, and consumer insights. I am very detail oriented & enjoy collaborative and creative initiatives. Always keeping a pulse on the Fashion Industry I am able to adapt quickly and do so with dedication.

Overview

4
4
years of professional experience

Work History

Luxury Client Relations Specialist

Louis Vuitton - LVMH
09.2023 - Current
  • Cultivates impactful relationships with customers and drives business development by delivering product knowledge
  • Organizes client meetings and provides detailed proposals
  • Responsible for utilizing CRM initiatives designed to enhance loyalty
  • Manages incoming inquiries from customers via phone, email, and other communication channels
  • Consistently meets and tracks sales performance against set targets on a daily basis

Assistant Store Manager

Aeropostale
05.2022 - 09.2023
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling
  • Utilizes key performance indicator analytics as tools
  • Provided leadership support during peak business hours by motivating staff members to meet targets

Project Manager

Ellie Day Activewear
09.2021 - 05.2023
  • Collaborated on a team to create and pitch a media campaign for new product
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones
  • Designed new athletic wear pieces
  • Implemented effective communication protocols between internal teams working on different aspects of a given project

Brand Supervisor

Victoria Secret PINK
10.2020 - 05.2022
  • Managed a team of sales associates, ensuring high levels of customer service and sales performance
  • Oversaw visual merchandising, ensuring the sales floor was attractively arranged to maximize customer interest and sales
  • Positively impacted product relevance through careful distribution, merchandising and display techniques

Education

Bachelor of Arts - Fashion Studies

Columbia College Chicago
Chicago, IL
05.2023

Some College - Fashion Merchandising

Seagull Institute
05.2023

Skills

  • Fashion styling
  • Trend analysis and forecasting
  • Fashion marketing and promotions
  • Detail-oriented
  • Strategic sales knowledge
  • POS systems expert
  • Training development aptitude
  • Microsoft Outlook
  • Executive management support

Timeline

Luxury Client Relations Specialist

Louis Vuitton - LVMH
09.2023 - Current

Assistant Store Manager

Aeropostale
05.2022 - 09.2023

Project Manager

Ellie Day Activewear
09.2021 - 05.2023

Brand Supervisor

Victoria Secret PINK
10.2020 - 05.2022

Some College - Fashion Merchandising

Seagull Institute

Bachelor of Arts - Fashion Studies

Columbia College Chicago

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Earriana Mackey