Summary
Overview
Work History
Education
Skills
Internships
Languages
Accomplishments
Certification
Timeline
Generic

JULIA MADEJ

NEW YORK CITY

Summary

Highly motivated and adaptable individual with a background in luxury retail, currently pursuing a bachelor's degree at FIT. My expertise includes garment styling, visual merchandising, trend analysis, fashion forecasting, and fine jewelry. I am eager to deepen my knowledge about the fashion industry by gaining fundamental working experiences and skills that could help me further expand my portfolio. I have a strong desire to be mentored and coached in order to grow my potential.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Client Advisor

Hermes
New York
04.2025 - 04.2025
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Handled customer complaints in a professional manner.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Brand Ambassador

Kering Eyewear
New York City
03.2025 - 03.2025
  • Provided customer service support during promotional events or when needed.
  • Conversed with customers to share information about products and services.
  • Organized and participated in community events to boost brand awareness.
  • Maintained a professional appearance and demeanor that reflects the brand's image.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.

Retail Operations Specialist

Loewe
New York City
03.2025 - 03.2025
  • Collaborated with other departments to ensure smooth functioning of store operations.
  • Conducted daily store operations and ensured compliance with company policies.
  • Formed and sustained strategic relationships with clients.
  • Resolved customer complaints regarding products or services in a timely manner.
  • Managed inventory and supplies to ensure materials were available when needed.

Personal Stylist & Crystal Expert

Swarovski
New York City
09.2023 - 01.2024
  • Provided personalized advice on selecting the most suitable jewelry pieces
  • Skillfully combined various pieces to create cohesive and eye-catching display arrangements
  • Stayed informed about the latest jewelry trends
  • Proficient in assessing diamond quality based on the 4 Cs (carat, cut, color, and clarity) and providing expert guidance to clients

VIP Sales Assistant

Christian Dior
New York City
10.2022 - 02.2023
  • Provided elevated and exclusive services to VIP clientele
  • Increased sales through e-commerce channels
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Implemented creative visual merchandising strategies, elevating brand image and driving measurable increases in foot traffic
  • Created reports on sales trends, inventory levels, and financial data.

Key Holder & Assistant Manager

Paul Smith
Williamsburg
03.2022 - 10.2022
  • Created reports on sales trends, inventory levels, and financial data.
  • Counted and balanced registers.
  • Conducted cash transactions and processed payments.
  • Demonstrated expertise in pinning and tailoring men's suits.
  • Styled actors and celebrities created visual merchandise displays.
  • Organized new stock for floor placement.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology
New York, NY
12-2024

Bachelor of Science - International Trade & Marketing

Fashion Institute of Technology
New York, NY

Skills

  • Trend Analysis
  • Market Research
  • Fashion Forecasting
  • Excel Proficiency
  • Adobe Illustrator
  • Digital Marketing
  • E-commerce Strategy
  • Data Analysis
  • Visual Merchandising
  • Fashion Styling
  • Product Knowledge
  • Sales Forecasting
  • Social Media
  • Content Creation

Internships

NYFW PUBLIC RELATIONS INTERN  - Lindsey Media

  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Assisted the PR manager with scheduling and organizing various events.
  • Assisted with planning of special events by inviting guests and media.

NYFW EVENT PRODUCTION INTERN - Sfwrunway

  • Actively participated in photo shoots by dressing fashion models and locating needed accessories.
  • Worked in fashion show production
  • Collaborated with teammates to define styling direction, inventory and requirements.

NYFW PERSONAL ASSISTANT - Pia Bolte

  • Steamed and pressed all garments for runway shows.
  • Fitted models with garments and accessories, as per designer specifications.
  • Interacted with hair and makeup personnel to verify models maintained specific image during events.

Languages

English
Native/ Bilingual
Polish
Native/ Bilingual
Russian
Limited

Accomplishments

  • Member of Phi Theta Kappa Honor Society
  • Dean’s List honoree at The Jay and Patty Baker School of Business and Technology
  • 3.8 GPA
  • Wardrobe Styling and Set Design Club Member
  • Studied abroad in London, Florence, and Paris with a focus on International Buying & Marketing

Certification

  • Diamond Grading Certification
    International Gemological Institute (IGI) — Completed November 2023

Timeline

Client Advisor

Hermes
04.2025 - 04.2025

Brand Ambassador

Kering Eyewear
03.2025 - 03.2025

Retail Operations Specialist

Loewe
03.2025 - 03.2025

Personal Stylist & Crystal Expert

Swarovski
09.2023 - 01.2024

VIP Sales Assistant

Christian Dior
10.2022 - 02.2023

Key Holder & Assistant Manager

Paul Smith
03.2022 - 10.2022

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology

Bachelor of Science - International Trade & Marketing

Fashion Institute of Technology
JULIA MADEJ