Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earshana Howell

Summerton,SC

Summary

Motivated Customer Service Representative with over [3] years' retail experience in fast-paced, team-based environment. Driven and proven successful at achieving established targets and team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Articulate Telephone Operator driven to deliver top-notch telephone management services. Organizes work area to promote efficiency and provides superior customer service. Bilingual with advanced-level skills in English . Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image.

Overview

5
5
years of professional experience

Work History

Floor Associate

Walmart
Greenville, SC
06.2013 - 01.2016
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Folded and arranged garments in attractive displays.
  • Learned, referenced and applied product knowledge information.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Custodian

Dyson's Cleaning
Summerton, SC
06.2011 - 06.2013
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Collected, sorted and transported recyclable materials.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Washed and sanitized dirty dishes by hand and by using a dishwasher.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

Education

High School Diploma - undefined

Scott's Branch High School
Summerton, SC
2011

Skills

  • People-oriented
  • Customer expectations management
  • Natural leader
  • Merchandising
  • Team building expertise
  • Quick learner
  • Exceptional time management skills
  • Goal-oriented
  • Excellent work ethic
  • Planning and organization
  • Positive and friendly
  • Skilled problem solver
  • Active listening skills
  • Motivated team player
  • Exceptional communication skills

Timeline

Floor Associate

Walmart
06.2013 - 01.2016

Custodian

Dyson's Cleaning
06.2011 - 06.2013

High School Diploma - undefined

Scott's Branch High School
Earshana Howell