Eassie K Soares-haae
Kaneohe,HI
Summary
Proactive Hyundai Dealer Technician and Shift Supervisor with extensive experience in troubleshooting and complex repairs. Leveraging strong diagnostic skills and mechanical knowledge, optimized system performance and increased customer satisfaction. Skilled in training employees, managing financial transactions, and ensuring high standards in equipment maintenance and quality control.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hyundai Dealer Technician
Windward Auto Group Llc
Kaneohe, HI
12.2021 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Shift Supervisor
Papa Murpheys
Kaneohe, HI
10.2017 - 02.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Associate of Applied Science - Automotive Technology
Leeward Community College
Pearl City, HI12.2022
Skills
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Equipment Maintenance
- Work Planning and Prioritization
- Heavy Lifting
- Workload Management
- Deadline-oriented
Certification
expert level certified hyundai tech
safety inspector
Timeline
Hyundai Dealer Technician
Windward Auto Group Llc
12.2021 - Current
Shift Supervisor
Papa Murpheys
10.2017 - 02.2022
Associate of Applied Science - Automotive Technology
Leeward Community College