Eastman ABBY
Senior Business Analyst
Summary
Perceptive Senior Business Analyst with 10 years driving successful business processes for Department of Defense companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Senior Business Analyst
CSCI
Indianapolis, IN
09.2013 - Current
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Collaborated with internal business partners to implement commission arrangements.
- Created new analytical systems to boost vital business metrics visibility.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Executed analysis of risks and identified risk mitigation strategies.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Streamlined techniques to support agile methodology implementations.
- Supported the Office of the Under Secretary of Defense, Comptroller leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Created a Functional Review Document outlining a Proof of Concept for system environment
- Lead annual FISCAM and FFMIA audits for FY14 for the Defense Logistics Agency Project Management Office test events to include over 55 individual tests
- Developed System Change Requests and provided Readiness Review Analysis for new system environments
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Interviewed business owners, explained audit scope and conducted exit interviews of audit findings.
- Gathered and analyzed financial data to determine improvement efforts.
- Prepared working papers, reports and supporting documentation for audit findings.
- Identified management control weaknesses and provided value added suggestions for remediation.
- Tracked funds, prepared deposits and reconciled accounts.
- Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
- Evaluated and improved accuracy and completeness of financial records.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
Systems Accountant
Defense Finance And Accounting Services
Indianapolis, IN
10.2012 - 09.2013
- Collected and wrote functional requirements for the Executive Dashboard application, a web-based application utilized within the Department of Defense
- Served as functional and point of contact for users and client on issues
- Maintained the requirements documentation for the Executive Dashboard application
- Maintained test user accounts for multiple applications
- Assisted with Configuration management of Oracle Designer for individual releases for the BEIS Family of Systems (FoS)
- Tested the Standard Financial Information System Library and assisted with testing on the Defense Travel system for FISCAM
- Assisted with testing access security of the "D" FoS for FISCAM
- Completed daily audit review on all of the test environments for the FoS
- Implemented user acceptance testing with a focus on documenting defects and executing test cases
- Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing
- Conducted interviews with key business users to collect information on business processes and user requirements
- Documented business processes and analyzed procedures to see that they would meet changing business needs
Accountant
Defense Finance And Accounting Services
Indianapolis, IN
08.2012 - 10.2012
- Reconciled Suspense Account Reports (SAR) for Defense Agencies;
- Developed macro applications to simplify and streamline reconciliation processes related to the SAR for Defense Agencies and the Army accounts
- Balanced, verified, and submitted monthly data to Treasury for all Army and Defense Logistics Agency (DLA) transactions
- Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations
- Prepared accurate financial statements at end of the quarter
- Prepared financial pages for presentation to senior management.
Accountant
Defense Finance And Accounting Services
Columbus, OH
03.2010 - 08.2012
- Served as a subject matter expert for all accounts receivable issues within SAP
- Staff expert with regards to operational accounting functions/ application of policies and procedures for the Department of Defense accounting information systems Enterprise Business Solution (EBS) and Expeditionary Combat Supply System (ECSS)
- Developed process maps, presentations, and support that communicated the issues and resolutions that support FMFIA and audit readiness
- Assisted in the development, testing, and evaluation of new/modified systems to include Defense Logistics Agency (DLA) SAMMS and the Air Force FIABS legacy systems into EBS and ECSS accordingly
- Risk management lead for the DLA-Energy convergence consisting of providing assessments, guidance, proposals, and contingency/mitigation plans
- Analyzed reports for data integrity, completeness, consistency, and conformance with regulatory directives/procedures and correction of errors prior to final reports release to OSD to include the Monthly Receivable Data (MRD), Treasury Report on Receivables (TROR), and undistributed reports.
Accountant
Defense Finance And Accounting Services
Columbus, OH
11.2005 - 03.2010
- Provided analysis and explanation of accounting discrepancies
- Assisted client with order processing issues
- Provided liaison efforts for clients supply and ordering departments to their customers
- Utilized accounting systems and various research tools to verify the accuracy of supply shipments and receipts
- Served as the point of contact for all billing inquiries
- Provided expert knowledge on month end reporting requirements to the DLA EBS PMO to assist with development of Business Intelligence within the accounting system
- Compiled data and completed the Accessible Units narratives for the uncleared interfund transactions
- Assisted with process mapping of billings from the order received from the customer, interfacing to EBS, DAASC, and to Treasury
- Resourceful by utilizing and providing a social network between DLA, DFAS, and all customers to ensure maximum customer service is attained
- Identified internal controls within the billing process as an accessible unit and provided missing controls to support FIAR via the FIAR tools
- Developed standard operating procedures IAW FMFIA
- Monitored milestones for Audit report recommendations
- Successfully implemented new technologies and process automations to encourage continuous improvement
- Created daily and weekly cash reports for accounting management
- Supervised accounts receivables clerks, team of 50
- Supervised accounts receivable accountants, team of 20
- Drafted and reviewed financial statement compilations before being approved by partners
- Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations
- Prepared accurate financial statements at end of the quarter
- Proposed and published metrics and KPIs to be incorporated into the monthly financials and scorecards
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances
- Created presentation formats for monthly/quarterly reviews of expense charge-outs
- Drafted the complete annual audit reports including all footnote disclosures
- Prepared financial pages for presentation to senior management.
- And assisted with training and supervision of over 80 employees
- Conducted fieldwork audits in accordance with the firm methodology and AICPA pronouncements for non-profit company
- Received "Exceptional Customer Service" Award in 2007
- Received multiple monetary awards for Audit and workload accomplishments., Supports the Defense Logistics Agency, Defense Cash Accountability System
- Managed the functional aspects of the software development life cycle, including gathering requirements and testing
- Expertise includes defining client requirements, developing and organizing use cases, developing testing strategies, creating and implementing test cases and user documentation, and testing for audibility
- Additionally, has earned the Lean Six Sigma-Green Belt (LSS-GB) certification Provides full support to the DLA DCAS Project Management Office including requirements definition and analysis, customer support, testing, user training in preparation of deployment to Production
- Provides support for the Executive Cross Program initiative
- Provides support for Business Intelligence projects
- Provides support for FISCAM and FFMIA audits
- Provides analysis as applicable for audit readiness
- Completed testing for the PowerBuilder application
- Utilizes Tool for Application Developers (TOAD) to query and extract data to be used for Testing and Development Metrics
- Writes System Change Requests for the new OBIEE (Oracle Business Intelligence) environment
- Provides support for Oracle Designer application
- Implemented user acceptance testing with a focus on documenting defects and executing test cases
- Identified process inefficiencies through gap analysis
- Mapped process activities to desired outcomes to rectify operational inefficiencies
- Recommended operational improvements based on tracking and analysis
- Researched and resolved issues regarding the integrity of data flow into databases
- Documented business processes and analyzed procedures to see that they would meet changing business needs
- Conducted 8 knowledge sharing sessions within 90 days to capture “Lessons Learned” and streamline the product improvement process
- Mapped current processes and offered recommendations for improvement.
Accounting Technician
DFAS
Columbus, OH
11.2004 - 11.2005
- Assessed the impact of current business processes on users and stakeholders., Provided customer assistance to soldiers completing Temporary Duty Travel (TDY)
- Assisted in establishing standards for information systems procedures and applied performance measurement techniques during day-to-day application of travel settlement vouchers
- Assisted in validating, verifying, and computing accounts payable transactions related to contract payments, personal services payments, and material transactions for goods and services
- Assisted in preparing documentation for collection letters notifying travelers of debt collection actions
- Identified and analyzed discrepancies with purchase requests, contacts, purchase and delivery orders and agreements and provide guidance when necessary for corrective actions needed
- Assisted in verifying and balancing accounting transactions affecting budgetary accounts of supported organizations to ensure compliance with generally accepted accounting policies
- Assisted in processing and reconciling government bank card transactions.
- Completed manual Travel Pay payments for DoD military and employees.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reviewed accounting data to verify, balance, and process travel settlement vouchers.
Operations Clerk
Child & Youth Services
Babenhausen, Germany
01.2004 - 08.2004
- Developed publicity materials concerning the program in order to enhance participation eligibility
- Monitored the program operation and maintained records of program participants
- Maintained time and attendance records for both appropriated and non-appropriated fund employees
- Generated payroll for the facility
- Monitored the use of annual, sick, and compensatory time worked and taken off for the facility
- Created various forms of correspondence
- Received and recorded fees and charges from activities
- Maintained accounting ledgers to show revenue and operational expenses incurred for the facility
- Compiled statistical data for reports
- Generated month end reports to include revenues, attendance, maintenance of facility, and inspectionscompleted.
Education
Master of Science - Accounting
Indiana Wesleyan University
Marion, IN 08.2016 - 12.2017
Bachelor of Science - Accounting, Business Management
University of Maryland University College
Skills
Business process mapping
Data analysis
Operations analysis
Business administration
Pivot tables
Data Mapping
Workflow Analysis
Gap analysis
Account reconciliation processes
Account Reconciliation
Financial statements expertise
Cash Flow analysis
MS Office Suite
Accomplishments
- Security Clearance: NACLC
- At a Glance Highlights: Process Improvements Operations, Accounts Receivable SME, Problem Analysis skills, Business Analysis
- Designated speaker at the 2016 DoD Summit
- Recipient of a memorandum from a DFAS Senior Executive for support and presentation during the 2016 DoD Summit
- Multiple monetary and customer sanctification awards
Certification
Lean Six Sigma Green Belt Certified
Timeline
Master of Science - Accounting
Indiana Wesleyan University
08.2016 - 12.2017
Senior Business Analyst
CSCI
09.2013 - Current
Systems Accountant
Defense Finance And Accounting Services
10.2012 - 09.2013
Accountant
Defense Finance And Accounting Services
08.2012 - 10.2012
Accountant
Defense Finance And Accounting Services
03.2010 - 08.2012
Accountant
Defense Finance And Accounting Services
11.2005 - 03.2010
Accounting Technician
DFAS
11.2004 - 11.2005
Operations Clerk
Child & Youth Services
01.2004 - 08.2004
Bachelor of Science - Accounting, Business Management
University of Maryland University College