Salesforce
EASTON ANDERSON
Ogden,UT
Summary
Enthusiastic Sales and Customer Service professional with expertise lead development and customer retention. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Focused and reliable with a successful selling background. Ready to take on a new position where well-developed talents can be best utilized.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Insurance Processor
Goldenwest Credit Union
Ogden, UT
03.2020 - Current
- Executed calls, sent emails and employed other channels to communicate with existing and prospective clients.
- Collaborated with policyholders, team members and insurance agents to modify, update and process policies.
- Tracked weekly sales to develop corrective action planning reports.
- Collaborated with agents to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Tracked sales calls in database for relationship management.
Teller
America First Credit Union
Ogden, UT
08.2019 - 02.2020
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Marketing Representative
Ford
Ogden, UT
05.2017 - 09.2017
- Resolve customer complaints regarding sales and service
- Represent company at trade association meetings to promote products.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Collaborated with product development team to effectively modernize and update promotions.
Education
Bachelor of Science - Professional Sales
Weber State University
Ogden, UT 08.2019 - 12.2021
Associate of Applied Science - Sales And Merchandising
Weber State University
Ogden, UT 08.2019 - 12.2021
Associate of Arts - Spanish
Weber State University
Ogden, UT 08.2019 - 12.2021
Skills
Proficient in Salesforce
Product knowledge
Account development
Lead Generation
Planning and Coordination
Teamwork and Collaboration
Hard work and Dedication
Additional Information
- Awards & Honors , Weber State Edge Scholarship Extracurricular Activities
Software
Microsoft Excel
Microsoft Word
Outlook
Timeline
Insurance Processor
Goldenwest Credit Union
03.2020 - Current
Bachelor of Science - Professional Sales
Weber State University
08.2019 - 12.2021
Associate of Applied Science - Sales And Merchandising
Weber State University
08.2019 - 12.2021
Associate of Arts - Spanish
Weber State University
08.2019 - 12.2021
Teller
America First Credit Union
08.2019 - 02.2020
Marketing Representative
Ford
05.2017 - 09.2017