Easton Burg
Boulder,CO
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dependable Crew Lead skilled in using hand and power tools in construction environments. Collaborates well with other team members and willing to help in any capacity to complete jobs.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Server
Centro Mexican Kitchen
Boulder, CO
08.2022 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Crew Lead
AMC Theatres
Highlands Ranch, CO
03.2018 - 07.2022
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Managed safe and efficient use of tools and equipment on construction sites.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Monitored team members to verify work quality and address concerns.
- Developed and implemented process improvements to increase productivity.
- Trained employees in time management and proper ways to complete job duties.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Education
Bachelor of Science - Neuroscience
University of Colorado At Boulder
Boulder, CO05.2024
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05.2021
Skills
- Guest Relations Management
- Teamwork and Collaboration
- Decision-making
- Scheduling and Planning
- Strong Problem-Solving Abilities
- Organization and Time Management
- Leadership and People Development
- Staff Management
Timeline
Server
Centro Mexican Kitchen
08.2022 - Current
Crew Lead
AMC Theatres
03.2018 - 07.2022
Bachelor of Science - Neuroscience
University of Colorado At Boulder
High School Diploma -
Mountain Vista High School
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