Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy Larson

Fort Collins,CO

Summary

Proven hospitality professional with extensive experience in high-volume dining and guest engagement, notably at Centro Mexican Kitchen. Excelled in menu presentation and wine pairings, enhancing customer satisfaction and sales. Skilled in order management and cultivating customer relationships, consistently achieving positive outcomes in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Centro Mexican Kitchen
05.2024 - 08.2024
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Venue Manager

Rembrandt
11.2023 - 08.2024

-Maintained the venue space organization and safety.

-Organized catering and venders within the space to help events run smoothly.

-Helped organize and run events.

Server

Jax Fishhouse
10.2023 - 08.2024
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/Host/Expo

Post Chicken and Beer
09.2020 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

No Degree - Pre-Law

Colorado State University
Fort Collins, CO
05.2026

Skills

  • Guest Engagement
  • Daily specials memorization
  • Order Management
  • Wine service
  • High-volume dining
  • Menu presentation
  • Point of sale operation
  • Wine Pairings
  • Item promotion

Timeline

Server

Centro Mexican Kitchen
05.2024 - 08.2024

Venue Manager

Rembrandt
11.2023 - 08.2024

Server

Jax Fishhouse
10.2023 - 08.2024

Server/Host/Expo

Post Chicken and Beer
09.2020 - 08.2022

No Degree - Pre-Law

Colorado State University
Macy Larson