Easton Packard
Tempe,AZ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Greenworks N.W.
01.2021 - 10.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Lawn Maintenance Laborer
Canyon River Golf Club
04.2020 - 10.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Bartender
Desperado Sports Tavern
05.2016 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Youth Basketball Coach
Hellgate High School
05.2014 - 07.2020
- Provided instruction to children and youth in fundamentals of basketball.
- Acted as positive role model for team participants and in community.
- Promoted good sportsmanship with competing teams on- and off-field.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
Education
No Degree - Business Management
The University of Montana
Missoula, MTNo Degree - Business Administration
Presentation College
Aberdeen, SDSkills
- Supply Chain Management
- Advertising and Marketing
- Staff Supervision
- Account Management
- Schedule Management
- Operations Oversight
- Loss Prevention
- Cost Analysis and Savings
Timeline
General Manager
Greenworks N.W.
01.2021 - 10.2023
Lawn Maintenance Laborer
Canyon River Golf Club
04.2020 - 10.2021
Bartender
Desperado Sports Tavern
05.2016 - 05.2021
Youth Basketball Coach
Hellgate High School
05.2014 - 07.2020
No Degree - Business Management
The University of Montana
No Degree - Business Administration
Presentation College
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