Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Volunteer
References
Timeline
Generic

Eathan Rowe

Kalamzoo,MI

Summary

Dynamic professional with a proven track record in project management and customer service at Uncle Ed's Oil Shoppe. Adept at resolving issues and enhancing customer experience, I excel in team building and strategic planning, ensuring operational excellence and fostering a positive environment. Committed to delivering results and driving success in every role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Uncle Eds Oil Shoppe
Battle Creek, MI
01.2024 - 04.2025
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Cook

Noodles & Company
Kalamazoo, MI
01.2023 - 12.2023
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Intern

Azenta
Indianapolis, IN
05.2022 - 08.2022
  • Developed and implemented project management plans, including budgeting, scheduling, and risk management.
  • Created detailed reports on the progress of projects, highlighting areas of concern or success.
  • Maintained up-to-date records on all tasks associated with assigned projects.

Counter

Caplingers Seafood
Whitestown, IN
05.2020 - 11.2021
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Answered phone calls, took reservations, and answered inquiries.
  • Greeted customers and provided friendly customer service.

Cleaner

GDI Integrated Facility Services
Zionsville, IN
04.2021 - 10.2021
  • Removed trash from patient rooms and other parts of the facility on a regular basis.
  • Ensured that all areas were kept clean according to established standards.
  • Swept and mopped floors to ensure a clean environment for patients and visitors.

Referee

Indiana Soccer
Indianapolis, IN
01.2017 - 05.2020
  • Assisted in resolving conflicts between players or teams when necessary.
  • Monitored player conduct to ensure fair play and safety.
  • Maintained up-to-date knowledge of soccer laws, rules, regulations, techniques, strategies, tactics, and sportsmanship principles.

Counter

Baskin Robbins Ice Cream
Carmel, IN
02.2018 - 08.2019
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Provided excellent customer service through friendly interactions with guests.
  • Trained new employees on proper food handling techniques and customer service standards.

Education

Bachelor of Science - Aviation Management And Operations

Western Michigan University
Kalamazoo, MI
12-2025

High School Diploma -

Zionsville Community High School
Zionsville
05-2021

Skills

  • Project management
  • Customer service
  • Team building
  • Effective communication
  • Flexible schedule
  • Customer experience
  • Issue resolution
  • Systems and software expertise
  • Strategic planning

Certification

  • Pilots License
  • Drivers License

Accomplishments

  • Finished With Academic Honors Throughout High School
  • Dual Sport Athlete All 4 Years Of High School
  • Worked along side one other student as a student TA for my last 2 years of high school for the physics department.

Affiliations

  • Worked Full Time, Full Time Student, and Flew Planes Throughout my Years At Western Michigan University
  • Member of the Professional Asian Pilots Association (PAPA) since 2024

Volunteer

  • Volunteered 2 summers at the Boy's and Girl's Club of Zionsville 2020 and 2021

References

References available upon request.

Timeline

Assistant Store Manager

Uncle Eds Oil Shoppe
01.2024 - 04.2025

Cook

Noodles & Company
01.2023 - 12.2023

Intern

Azenta
05.2022 - 08.2022

Cleaner

GDI Integrated Facility Services
04.2021 - 10.2021

Counter

Caplingers Seafood
05.2020 - 11.2021

Counter

Baskin Robbins Ice Cream
02.2018 - 08.2019

Referee

Indiana Soccer
01.2017 - 05.2020

Bachelor of Science - Aviation Management And Operations

Western Michigan University

High School Diploma -

Zionsville Community High School

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