Eaton Chea
Des Moines,IA
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reducing concerns related to new technology.
Overview
5
5
years of professional experience
Work History
Tech IT
ALIVE CHURCH
04.2019 - Current
- Used Microsoft Outlook, Word, Excel, and PowerPoint software applications.
- Set up PowerPoint presentations with lyrics for congregation and sermon
- Enhanced user experience by addressing and resolving technical issues promptly.
- Organized and facilitated workshops to teach peers about trending technologies and industry best practices.
- Set up PCs, projectors, and microphones for use in Sunday services.
- Established, repaired, and optimized networks by installing wiring, cabling, and devices.
- Offered assistance in implementing and developing training programs.
Outbound - Ship Dock
Amazon
12.2020 - Current
- Met established attendance expectations and team revenue goals to achieve company objectives.
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow directions for tasks
- Operate power industrial trucks (PIT) such as a forklift or pallet driver.
Production Assembler
Katecho
09.2019 - 12.2020
- Perform a specific step of the assembly process as part of a team, according to work instructions, engineering drawings, and training to produce quality product.
- Inspect the quality of the materials and work in process.
- Produce product in a timely manner as outlined by department supervision and management.
- Operate any equipment, tools, fixtures, etc. needed to perform the assigned job.
- Request necessary supplies and resources required to complete the jobs assigned.
- Alert supervision of problems with materials, tools, fixtures, machinery, etc.
- Suggest improved or alternate methods of assembling product.
Education
High School Diploma -
ST. MARY'S CATHOLIC HIGH SCHOOL
MONROVIA, LIBERIA08.2016
CompTIA A+ Core 1 (220-1101) Complete Course - CompTIA A+
Udemy Technology
Online03.2024
IBM IT Support Professional Certificate - IT Support Professional
Coursera
Online03.2024
Skills
- Technical Support
- Microsoft Outlook
- Application Installations
- Operating System Management
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Publisher
- Issue Troubleshooting
- Software Upgrades
- Device Installation
- Friendly and Patient
- Self-Motivated
- Problem-Solving
Timeline
Outbound - Ship Dock
Amazon
12.2020 - Current
Production Assembler
Katecho
09.2019 - 12.2020
Tech IT
ALIVE CHURCH
04.2019 - Current
High School Diploma -
ST. MARY'S CATHOLIC HIGH SCHOOL
CompTIA A+ Core 1 (220-1101) Complete Course - CompTIA A+
Udemy Technology
IBM IT Support Professional Certificate - IT Support Professional
Coursera
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