Cailee Seppala
Battle Ground,WA
Summary
Dependable employee seeking Barista position. Offering excellent communication, strong work ethic and positive attitude. Proven experience in providing great customer service in fast-paced and demanding work environments. Able to learn new systems and processes quickly. Willing to work flex hours when needed. Able to interact positively with superiors and co-workers.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Front Desk/Reception
Battle Ground Fitness
Battle Ground, WA
01.2020 - Current
- Responsible for opening/closing of gym and operating a cash management system
- Greet patrons at the door, answer phone and provide information with clear and polite communication
- Assist guests regarding gym operations, billing, and products on a daily basis
- Enroll new members at the gym by entering prospects into computer program
- Clean gym equipment and locker rooms
Sales Associate
Yankee Candle
Vancouver, WA
10.2017 - 01.2020
- Responsible for handling a POS system and handling cash
- Greeted and assisted customers by informing them of sales going on in-store
- Memorized prices, burn times, and the elements of fragrances in each candle to help the customer find a product perfectly suited to their tastes
- Responsible for creating a great guest experience by being friendly, attentive, and as helpful as possible to ensure the customer was satisfied and likely to come again.
- Unpacked and organized shipments of new products
Hostess
Fargher Lakehouse
Fargher Lake, WA
06.2016 - 01.2017
- Responsible for creating a great first impression for all guests who dined in or called our restaurant
- Provided great customer service in a fast-paced and demanding environment
- Had to quickly assess a constantly changing situation and coordinate seating with the servers and guests
- Responsible for taking reservations and to-go orders
Volunteer Barista
Crown And Anchor Church
Vancouver, WA
10.2017 - 03.2018
- Operated POS system to take customer orders
- Prepared customer orders
- Pulled espresso shots
- Steamed milk
- Shopped for and stocked supplies
- Maintained and cleaned espresso machine
Summer Camp Counselor Volunteer
Church On The Rock
Battle Ground, WA
06.2017 - 07.2021
- Worked with children of varying age, interest, skill and developmental levels.
- Supported children by actively listening and offering encouragement.
- Supervised groups of children in cabins for sleepaway camp.
- Led groups of children safely through variety of camp activities.
- Cared for personal and health needs of disabled campers.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
High School Diploma -
CAM Academy
Battle Ground, WA 09.2013 - 06.2016
High School Diploma -
Summit View High School
Brush Prairie, WA 09.2016 - 05.2017
Skills
Customer service skills
Problem-solving skills
Verbal and written communication
People skills
Certification
CPR
Timeline
CPR
09-2021
Front Desk/Reception
Battle Ground Fitness
01.2020 - Current
Sales Associate
Yankee Candle
10.2017 - 01.2020
Volunteer Barista
Crown And Anchor Church
10.2017 - 03.2018
Summer Camp Counselor Volunteer
Church On The Rock
06.2017 - 07.2021
High School Diploma -
Summit View High School
09.2016 - 05.2017
Hostess
Fargher Lakehouse
06.2016 - 01.2017
High School Diploma -
CAM Academy
09.2013 - 06.2016