Payton Ulrich
Moberly,MO
Summary
Versatile support staff member with experience leading others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Staff Member
Image Makers by Titanium Hair Co.
04.2023 - 06.2024
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the salon.
- Answered telephone and assisted callers by providing information or directing to appropriate stylists.
- Provided administrative support for various stylists, contributing to the smooth operation of the salon.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Attended training sessions to stay updated on products and services.
Crew Leader
Sonic Corp
04.2022 - 06.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Education
High School Diploma -
Moberly Sr. High School
Moberly, MO05.2024
High School Diploma -
Moberly Area Technical Center
Moberly, MO05.2024
Associate of Arts -
Moberly Area Community College
Moberly, MO05.2024
Skills
- Telephone assistance
- Microsoft Office
- Opening and closing procedures
- Professional Networking
- Media Relations
- Excel spreadsheets
- Excellent Communication
- Multitasking and Time Management
- Fast Learner
- Customer Service
- Problem-Solving
- Time Management
Certification
- OSHA10
- CPR
- First Aid
Timeline
Support Staff Member
Image Makers by Titanium Hair Co.
04.2023 - 06.2024
Crew Leader
Sonic Corp
04.2022 - 06.2023
High School Diploma -
Moberly Sr. High School
High School Diploma -
Moberly Area Technical Center
Associate of Arts -
Moberly Area Community College
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