Dolorez Jennifer Rodriguez
Hesperia,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Support Staff Member
Varp Inc.
San Bernardino, CA
10.2022 - Current
- Created detailed documentation of help desk tickets for future reference.
- Identified root cause of customer complaints and provided appropriate solutions.
- Conducting routine walk-throughs of the program to ensure consumer safety and whereabouts, and debriefing all walks and issues to appropriate staff.
- Filing paperwork.
- Conducting monthly fire drills.
- Replenishing blank forms.
- Preparing house logs, consumer billing logs, and making sure all numbers match at all times.
Household Manager
The Rodriguez Family
Hesperia, CA
11.2014 - Current
- Expertly juggled multiple projects and priorities like childcare, scheduling, logistics, and educational/after-school activities.
- Ability to maintain extreme calm under pressure and chaos.
- Strong advocacy and organizational skills, as evidenced by successfully navigating interventions and accommodations.
- Assisted with grocery shopping and meal preparation for the family.
- Ensured that all safety protocols were followed in the home environment.
- Arranged appointments with doctors, dentists, tutors or other service providers as needed.
- Maintained detailed records of household bills and payments for accounting purposes.
Notary Public
Jennifers Mobile Notary
Rialto
01.2021 - 01.2024
- Verified customer signatures and identification documents.
- Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
- Attested to the authenticity of signatures on official documents.
- Ensured that all signers understood the contents of documents they were signing.
- Maintained records of all notarial acts performed.
- Followed state laws regarding proper completion of notarial acts.
Amazon Fullfilment
Amazon
Bloomington
11.2021 - 12.2021
- Worked with cross-functional teams to achieve goals.
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
Amazon Fullfilment
Amazon
Fontana, CA
07.2019 - 08.2019
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Performed cycle counts to maintain accurate inventory records.
- Ensured safety protocols were followed at all times while operating machinery.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Operated scanners, computers, and other equipment to track orders.
Education
Bachelor of Arts - Criminal Justice
Cal State of San Bernardino
San Bernardino 05-2024
Associate of Science - Administration Of Justice
San Bernardino Valley College
San Bernardino, CA05-2022
Skills
- Paperwork assistance
- Travel Arrangements
- Clerical Support
- Microsoft Office
- Facility Maintenance
- Calendar Management
- Telephone assistance
- Proofreading
- Documentation
- Confidentiality
- Check-ins
- Support Services
- Opening and closing procedures
- Basic Math
- Decision-Making
- Active Listening
- Dependable and Responsible
- FLUENT in English and Spanish
- MS Office
- Self-Directed
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Support Staff Member
Varp Inc.
10.2022 - Current
Amazon Fullfilment
Amazon
11.2021 - 12.2021
Notary Public
Jennifers Mobile Notary
01.2021 - 01.2024
Amazon Fullfilment
Amazon
07.2019 - 08.2019
Household Manager
The Rodriguez Family
11.2014 - Current
Bachelor of Arts - Criminal Justice
Cal State of San Bernardino
Associate of Science - Administration Of Justice
San Bernardino Valley College
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