Summary
Overview
Work History
Education
Skills
Timeline
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Debbie Snell-Hassett

West Jordan,UT

Summary

Versatile and dedicated professional with a proven track record at Chrysalis and St. Marks Hospital, excelling in patient care and team coordination. Skilled in clerical support and maintaining confidentiality, I have significantly enhanced client satisfaction and operational efficiency. Expert in policy enforcement and providing emotional support, my approach has always prioritized patient well-being and safety.

Overview

19
19
years of professional experience

Work History

Support Staff Member

Chrysalis
West Jordan, Utah
02.2013 - 07.2013
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted clients with maintaining good personal hygiene.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted with meal planning to meet nutritional plans.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Organized oral medications for clients following dosage and schedule requirements.

Cashier

Champion Ford Customer
, Utah
05.2008 - 08.2009
  • Performed other duties as assigned by management.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered phone calls to assist customers with questions and orders.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained work area and kept cash drawer organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Followed company security procedures for handling large sums of money.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.

Phlebotomy Supervisor

St. Marks Hospital
Salt Lake City, UT
02.1994 - 09.2002
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Entered patient information and test orders into computer systems accurately.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Enforced isolation procedures to maintain specimen integrity.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Ensured accuracy of test results by performing quality assurance checks on equipment and personnel competency.
  • Conducted regular staff meetings to discuss performance issues and provide guidance on best practices.
  • Participated in continuing education programs related to phlebotomy best practices.
  • Provided training for new employees on safety protocols, specimen collection techniques, proper documentation methods and HIPAA requirements.
  • Monitored levels in patients by performing bedside tests.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Identified patients using proper procedures prior to specimen collection.
  • Obtained blood specimens through venipunctures and finger sticks.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. Also, a Certified Lab Assistant. Collected specimen from the doctor doing a bone marrow biopsy and delivering it to pathology. Responded to the codes with the hospital and emergency room.

Education

Associate of Science - Medical Assistant

Salt Lake of Medical Assistant
Murry
04-1986

Skills

  • Telephone assistance
  • Clerical support
  • Paperwork assistance
  • Policy enforcement
  • Confidentiality

Timeline

Support Staff Member

Chrysalis
02.2013 - 07.2013

Cashier

Champion Ford Customer
05.2008 - 08.2009

Phlebotomy Supervisor

St. Marks Hospital
02.1994 - 09.2002

Associate of Science - Medical Assistant

Salt Lake of Medical Assistant

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Debbie Snell-Hassett