Claims Adjuster - Bristol West Insurance Group, Farmers
06.2021 - 01.2022
President - Encendido; Latin American Dance Group, Tufts University
10.2019 - 01.2021
Team Member - Briseno’s Party Bouncers & Rentals
05.2010 - 12.2010
Teaching Fellow - Breakthrough Greater Boston
RISE Project, Research Assistant - Tufts Elliot Pearson Center
Historian - Association of Latin, Tufts University
Tufts University - B.A., Psychology
Education
B.A. - Psychology
Tufts University
2022
97 of 120 credit hours, and Justice
ES018 Computer Aided Design w/ Lab (CAD & other Autodesk software)
PSY013, 081, 196 Social Psychology, Science of Coping, Psychology of Fear-based Disorders
Skills
Skill Set:
Digital:
Microsoft Office Suite; Intermediate camera/photography knowledge; AutoCAD, Inventor, & other Autodesk software; SPSS Statistics
Work History
Teaching Fellow
Breakthrough Greater Boston
, MA
(Summer ‘18—Summer ‘20)
Adapted 6th, 7th, & 8th grade math curriculum to meet student needs & academic standards
Logged long-term student progress & achievements for 16 students across 2 math classes
Supported advisee groups with academic & social emotional learning throughout their summer
Communicated closely with student families to identify needs and create appropriate support plans
Organized 3 campus wide themed day events for 100 students and their families: including itinerary, staff assignment, activities, food, language support, & presentation technology
RISE Project, Research Assistant
Tufts Elliot Pearson Center
, MA
(Fall ’18—Spring ‘19)
Diligently worked with project team in the development of a culturally relevant preschool curriculum with the goal of promoting home-school collaboration and celebrating cultural roots
Fostered a clear sense of belonging and purpose among community families and teachers working with our researchers across Boston—including Jamaica Plain, Dorchester, Revere, & other areas
Managed necessary data by filming classrooms, conducting observations, coding footage, administering tests, & assessing children’s learning
Peer Health Exchange, Health Educator, Tufts University, MA (Fall ’17—Spring ‘18)
Collaborated with the high school students in the instruction of health workshops which covered relevant personal health topics like exploration of personal identity, successfully identifying needs, building communication skills, managing sexual health, and others
Instructed health workshops 2 times a week across public high schools in the greater Boston area, from Revere to Roxbury
Historian
Association of Latin, Tufts University
(Fall ‘18 –Spring ‘22)
Photographed events, created end-of-year slideshow, and updated online archives
Admin
Tufts Ballet Folklorico, Tufts University
10.2021 - Current
Recruit undergraduate students and university sponsors to establish group membership and funding
Collaborate with communities for the celebration of indigenous dance styles and traditions
Claims Adjuster
Bristol West Insurance Group, Farmers
Phoenix, AZ
06.2021 - 01.2022
Evaluated evidence and conducted thorough investigation to understand full scope of situations
Consulted with senior advisors to create action plans that efficiently resolved claims
Directly negotiated property, liability, and injury settlements while placing an emphasis on fairness and compassion for our customers
Effectively communicated document details, process requirements, and expected outcomes over the phone with Spanish speaking clients
Coordinated information for claim resolution across necessary channels: from first responders, to clients, to body shops, to financial departments, and other relevant parties
Meticulously annotated claim files with notes from phone calls, documents, and correspondence
President
Encendido; Latin American Dance Group, Tufts University
10.2019 - 01.2021
Recruited team members for our dance team and enhanced group chemistry
Developed new choreography and led instruction for 18 team members
Coordinated 4 campus events each semester and 2 in collaboration with other student organizations, CSHD143 Community-Based Research
ENG192 The ANTI Colonial Mode of Thought
ED164
Team Member
Briseno’s Party Bouncers & Rentals
Casa Grande, AZ
05.2010 - 12.2010
21)
Delivered excellent customer service to a diverse customer base, transported equipment across all of Arizona, and collected payments