Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Karen M Tucker

Atlanta,GA

Summary

Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Associate

Amazon, LLC
01.2014 - 11.2022
  • Performed all aspects of on the job training and critical roles according to Amazon standard of work in areas of safety, quality and productivity
  • In addition to logistics, auditing, and pit operator.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Program Manager

H.O.P.E
01.2005 - 01.2013
  • Supervised a team of six case managers for diverse populations
  • Implimentented local, state, and federal laws, policy and procedures
  • Performed evaluations and annual report, grant writer, and collaborated with stakeholders.
  • Researched industry best practices in support of training development and program content.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.

Street Outreach Supervisor

Pine Street Inn
01.2000 - 01.2005
  • Who overseen a team of eight outreach case managers on engaging unshelted populations struggling with mental health, substance use, community and business liason
  • In addition to training intern social workers.
  • Collaborated with various stakeholders to promote social services.
  • Monitored and evaluated impact of social services on community.
  • Developed and implemented programs to engage and empower underserved populations.

Education

Certified Mental Health - Counseling

Higher Impact
Atlanta, GA

Masters of Science - Counseling Psychology

Grand Canyon University
2017

Master of Science - Social and Community Services

Capella University
2011

Bachelors of Science - Human Services

Springfield College of Human Services
Springfield, MA
2005

Skills

  • Microsoft Programs
  • Effective communication, written, and verbal
  • Leadership
  • Troubleshoot Service Issues
  • Shipping/Receiving Processing
  • Attention to Detail

Timeline

Associate

Amazon, LLC
01.2014 - 11.2022

Program Manager

H.O.P.E
01.2005 - 01.2013

Street Outreach Supervisor

Pine Street Inn
01.2000 - 01.2005

Certified Mental Health - Counseling

Higher Impact

Masters of Science - Counseling Psychology

Grand Canyon University

Master of Science - Social and Community Services

Capella University

Bachelors of Science - Human Services

Springfield College of Human Services

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Karen M Tucker