Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Ebako Willsmith

Ebako Willsmith

Arlington,TX

Summary

Compassionate professional known for delivering quality service that focuses on each individuals individuality. Highly trained Behavioral Health Technician, Skilled in assessing needs and other medical related activities, I love what i do and I am very passionate about working with children and young adults. I'm a team player and also love a challenge and willing to learn something new everyday. I Would be Perfect for your company if given the chance.

Overview

5
5
years of professional experience

Work History

Behavioral Health Technician

Old Vineyard Behavioral Health
Winston Salem, North Carolina
10.2020 - 03.2023
  • Facilitated on-site activities, support groups and outings for clients.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Prepared and submitted daily progress reports to management.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Encouraged residents to participate in social and recreational activities.
  • Observed and reported changes in resident functional and cognitive behavior.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Administered medications to relieve symptoms and monitor effects on clients.

Call Center Nurse

Nadia Medical Center
Al Dhana, Abu Dhabi
01.2018 - 09.2020
  • Open a new file for the patents.
  • Check the eligibilities for patients TIQA card.
  • Answer phone calls and inquiries.
  • Follow up with patient’s appointment daily.
  • Contact TIQA regarding ORTHO patent for (approval or reject).
  • Translate for the patient.
  • Give apriority to emergency cases.
  • Update the insurance card in the system (expiry date Checked patients into the office and verify insurance coverage and plans.
  • Answered and expedited all incoming calls to appropriate personnel.
  • Performed administrative duties such as faxing, pulling, and filing away patient charts
  • Set up the daily deployment, Follow up on staff performance and Send emails on the daily operation.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Education

Associate of Science - Computer And Information Sciences

Syscoms College
Abu Dhabi
08.2018

High School Diploma -

G.H.S Ekombe Bonji
Ekombe Bonji
07.2016

Skills

  • Physical Condition Assessments
  • Interpersonal Skills Development
  • Critical Thinking
  • Behavior Observation
  • Verbal and Written Communication
  • Employee Training
  • Problem Solving
  • HIPAA Requirements
  • Activities of Daily Living ADL Assistance
  • Medication Administration
  • Encouragement and Motivation
  • Interpersonal Communication Skills

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Professional Working
Spanish
Professional Working

Additional Information

I hereby certify that the content of my above resume is true and factual to the best of my knowledge and belief

Timeline

Behavioral Health Technician

Old Vineyard Behavioral Health
10.2020 - 03.2023

Call Center Nurse

Nadia Medical Center
01.2018 - 09.2020

Associate of Science - Computer And Information Sciences

Syscoms College

High School Diploma -

G.H.S Ekombe Bonji

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Ebako Willsmith