Ebby Jones
San Diego,CA
Summary
Through my work experience in Retail and Hospitality, I have been trained in several facets of business I believe are supported by my enthusiasm and willingness to grow. I have worked high demand service jobs in distinct, tight-knit communities and have found inspiration in building relationships with people who share a love for the outdoors.
Overview
5
5
years of professional experience
Work History
Dude Ranch Hospitality Attendant
Lost Valley Ranch
05.2023 - 12.2023
- Store Manager for on property resort retail store
- Processed payments with focus on accuracy and correct cash-handling procedures.
- I was a buyer for the store and main floor design planner
- Trained new staff members on proper customer service and hospitality policies.
- Led trail rides for kids and adults while teaching basic riding techniques
- Taught multiple ranch guests basic horse riding and care techniques weekly
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Trained new store employees
Back of House Operations/Retail Sales Specialist
Vuori Clothing
01.2022 - 04.2023
- Managed back of house (BOH) operations including: Shipment, inventory check, organization, and administrative tasks associated with our warehouse
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Worked every position on sales floor gaining knowledge of The company and its mission
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines
- Created shipment schedule for inventory needs each week while in contact with our warehouse staff
- Monitored company inventory to keep stock levels and databases updated
- Answered customer questions about products and services
- TRAINED TO OPEN: Nashville Store Location to run Operations
Non-Profit Outdoor Guide
Samaritans Lodge Alaska
06.2021 - 10.2021
- Worked for The Wounded Warriors Program through Samaritans Purse International Relief Program
- Assisted guided fishing and hiking trips on Lake Clark National Park
- Spent time cleaning planes, boats, and serving guests as requested.
- Provided hospitality service to veterans that stayed on property
Tour Guide
Bike and Kayak La Jolla
02.2019 - 09.2019
- Gave guided kayaking tours along California well-known La Jolla Cove, meeting new people from all over the States
- Certified to give water cave tours while applying health and water safety protocols
- Manage recreational equipment in our retail shop
- Clean and maintain Kayak garage and snorkeling/surf outhouse
- Gave a beach side introduction into Kayaking On The Ocean course
- Lead snorkel and sea lion tours as requested
Education
Bachelor of Arts - Business Administration, Marketing
Point Loma Nazarene University
San Diego, CA06.2021
Skills
- Customer Relations
- Time Management
- Employee Training and Supervision
- Adaptability and Flexibility
- Teamwork and Collaboration
- Outdoor Recreational Knowledge
- Operational Efficiency
- Dependable and Cooperative
Affiliations
- American Alpine Institute
- Samaritan's Purse International
- Lost valley Ranch
Timeline
Dude Ranch Hospitality Attendant
Lost Valley Ranch
05.2023 - 12.2023
Back of House Operations/Retail Sales Specialist
Vuori Clothing
01.2022 - 04.2023
Non-Profit Outdoor Guide
Samaritans Lodge Alaska
06.2021 - 10.2021
Tour Guide
Bike and Kayak La Jolla
02.2019 - 09.2019
Bachelor of Arts - Business Administration, Marketing
Point Loma Nazarene University
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