Caelan Freeman

Work History

Lost Valley Ranch

11.2023 - Current

Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Facilitated smooth collaboration between departments through clear communication channels.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Lost Valley Ranch

05.2022 - 11.2023

Examined animals for signs of sickness and overall herd health.
Cared for 200 head of cows on 30,000 acres of free range public land in Pike National Forrest
Maintained a healthy, communicative relationship with the Forrest Service who granted our grazing permit each year.
Ensured the safe transportation of livestock by managing loading, unloading, and transport procedures in compliance with industry standards.
Managed a team of ranch hands effectively, consistently providing guidance and feedback to ensure high-quality work performance.
Trained part-time help in livestock care and ranch operations.
Maintained condition of stock horses used to herd cattle.
Promoted positive relationships with neighboring ranches through open communication channels and collaboration on shared challenges.
Developed comprehensive maintenance schedules for ranch equipment to guarantee operational efficiency and longevity.
Provided a safe working environment through consistent adherence to safety protocols and regular employee training sessions on hazard awareness.

Lost Valley Ranch

06.2021 - 05.2022

Trained and lead 8-12 wranglers year round.
Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
Maintained inventories and supplies for 125 animals' care plans and habitats.
Increased trail ride bookings through effective marketing initiatives and positive word-of-mouth referrals.
Led trail rides through various terrains while maintaining an engaging atmosphere educating riders about the surrounding ecosystem.
Provided exceptional customer service by promptly addressing concerns or complaints from guests regarding their ranch experience.
Mentored junior wranglers on best practices for horsemanship techniques, animal care, and customer engagement strategies.