Ebenezer Bonsu
Englewood,CO
Summary
Experienced and passionate business operations professional with over eight years of experience evaluating and improving business systems and processes for well-known organizations. Dedicated team leader with the ability to effectively manage and achieve projected goals. Bringing forth a proven track record of effectively researching and analyzing business processes and procedures and designing and implementing business solutions.
Overview
9
9
years of professional experience
Work History
Business Operations Analyst II
Dish Network LLC
01.2022 - Current
- Gathering pertinent data, generating metrics, analyzing business processes for efficiency and limiting operational cost at 92% success rate.
- Use analytical data to forecast operational budgets and areas of improvement at 5% below budget.
- Analyze and interpret data to identify opportunities for business growth and improved KPI.
- Collaborate with cross-functional teams to ensure achievement of performance expectations.
Operations Analyst
Amazon Services
11.2019 - 12.2021
- Performed quality assurance and testing for new processes, procedures, and systems implementation
- Prepared productivity analyses to assess the profitability of current processes and ensure that business strategies are achieved
- Identified ongoing issues and gaps within operations to eliminate implementation issues.
Operations Manager
Crowne Management
03.2015 - 11.2019
- Monitored and managed the daily operations of the business, including budgeting, financial analyzing, and client relations
- Compile and review reports around clients business plans and strategies, financial forecasts, historical financials, and financial limitations
- Built and maintained dashboards that provided stakeholders with real-time insights into business operations and track cash flow activity
- Communicated regularly with stakeholders to discuss needs and present processes to achieve requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Bachelor of Science - Management Information Systems
NJIT
New JerseySkills
- Data Analysis
- Critical thinking
- Problem solving
- Adaptability
- Microsoft Office
- Financial planning
- SQL
- Python
- Analytical Thinking
- Tableau
- Strong verbal and written communication skills
- Financial Budgeting
- Detail-oriented
- Process improvement
- G Suite
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Business Operations Analyst II
Dish Network LLC
01.2022 - Current
Operations Analyst
Amazon Services
11.2019 - 12.2021
Operations Manager
Crowne Management
03.2015 - 11.2019
Bachelor of Science - Management Information Systems
NJIT
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