EBENEZER GEBREKIDAN
Plano,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
8
8
years of professional experience
Work History
Lab Assistant
Children's Hospital Of Plano
02.2023 - Current
- Demonstrated flexibility working in fast-paced and ever-changing environment.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Prepared specimens for testing and analysis.
- Logged samples correctly into computerized tracking system.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Business Office Clerk
Life Care Hospital Of Plano
07.2021 - 01.2023
- Coordinated with Intake Coordinators and Nursing department to assure complete and accurate information in timely manner.
- Performed all pre- admission/admission procedures, patient registration, creating and updating patient Data Cards, patient charging, accounts receivable closeout procedures, and accounts payable processing to include data entry or required information.
- Coordinated with Medical Records to reconcile census statistics and maintaining patient medical information following HIPAA guidelines.
- Coordinated with all department managers on patient charge information and/or any other related issues.
- Assured accounts receivable days are closed out appropriately and according to schedule.
- Prepare daily patient accounts receivable reports for administration which includes daily census, managed care. Update, census update, monthly census and other reports as needed
Health Information Management Clerk
WellBridge Kindred Healthcare
06.2021 - 03.2022
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Secured confidential patient information from unauthorized access.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
Family Advocate Intern Caseworker
Children's Advocacy Center Of Collin County
01.2021 - 05.2021
- Collaborated with families to assist in growth, development and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Identified available community resources and programs for families of disabled children.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
Receptionist
Encompass Rehabilitation Hospital
01.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteer
Houston Methodist West Hospital
03.2016 - 09.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize events and fundraisers.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Education
Bachelor of Science - Child Learning And Development
The University of Texas At Dallas
Richardson, TX05.2021
Bachelor of Science - Psychology
The University of Texas At Dallas
Richardson, TX05.2021
Skills
Bilingual- Amharic
Crisis intervention strategies
Quality Control
Experience in Epic beaker program
Effective communication
Case management
Critical thinking
Training and orientation
Empathy
Collaborative
Customer Service
Proficient in Microsoft Office
Multi-tasking
Organized
Timeline
Lab Assistant
Children's Hospital Of Plano
02.2023 - Current
Business Office Clerk
Life Care Hospital Of Plano
07.2021 - 01.2023
Health Information Management Clerk
WellBridge Kindred Healthcare
06.2021 - 03.2022
Family Advocate Intern Caseworker
Children's Advocacy Center Of Collin County
01.2021 - 05.2021
Receptionist
Encompass Rehabilitation Hospital
01.2019 - 05.2021
Volunteer
Houston Methodist West Hospital
03.2016 - 09.2017
Bachelor of Science - Child Learning And Development
The University of Texas At Dallas
Bachelor of Science - Psychology
The University of Texas At Dallas
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