Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ebenezer Nyako

Scrum Master
Plainfield,US

Summary

Certified Scrum Master with proven track record of successfully leading and supporting Agile teams. Skilled in Agile methodologies, stakeholder management and sprint planning. Highly skilled in business development, negotiation, leadership, people management and operational efficiencies

Overview

10
10
years of professional experience
1
1
Certificate
6
6
years of post-secondary education

Work History

Scrum Master

JOYSAVIC LLC
Killeen, TX
01.2023 - Current
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments to productivity, and resolving conflicts.
  • Successfully led two cross-functional scrum teams to decrease product delivery time by 20% by effectively collaborating with product owners and team members.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.

Product Scrum Master

Guaranty Trust Bank
10.2022 - 12.2023
  • Delivered 25+ successful product features for the Agency Bank application for Guaranty Trust Bank.
  • Led a cross functional team to develop the bank's first USSD loan product leading to an increase in revenue by over $2.5M in 2 years
  • Coached teams in Agile practices, scrum framework and provided necessary training to create positive mindset to Agile methodologies.
  • Communicated project updates to stakeholders at all levels.
  • Acted as go-to resource for Tech team and external vendor, providing clarity on tasks, gathering missing assets or requirements and handling project changes.

Business Development Head, Commercial Bank Group

Guaranty Trust Bank
11.2013 - 09.2021
  • Provided the leadership and direction required for a team of 10 - 20 bankers in developing and managing customer relationships in designated locations/sectors while ensuring the provision of excellent financial products and services.
  • Improved the sales and marketing teams productivity by 15% in the area of client acquisition, and identifying valuable business opportunities to generate revenue and mitigate cost and risk to the bank.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Communicated and directly managed 20% of our most valuable customers to build strong business networks and relationships.

Education

MBA - Management

University of The People
Pasadena, CA
05.2021 - 06.2023

Bachelor of Arts - Philosophy And Psychology

University of Ghana
Accra, Ghana
01.2003 - 05.2007

Skills

Sprint Planning Agile Best Practices

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Certification

Certified Professional Scrum Master, Scrum.org

Timeline

Certified Professional Scrum Master, Scrum.org

01-2024

Scrum Master

JOYSAVIC LLC
01.2023 - Current

Product Scrum Master

Guaranty Trust Bank
10.2022 - 12.2023

MBA - Management

University of The People
05.2021 - 06.2023

Business Development Head, Commercial Bank Group

Guaranty Trust Bank
11.2013 - 09.2021

Bachelor of Arts - Philosophy And Psychology

University of Ghana
01.2003 - 05.2007
Ebenezer NyakoScrum Master