Ebenezer Nyako
Scrum Master
Plainfield,US
Summary
Certified Scrum Master with proven track record of successfully leading and supporting Agile teams. Skilled in Agile methodologies, stakeholder management and sprint planning. Highly skilled in business development, negotiation, leadership, people management and operational efficiencies
Overview
10
10
years of professional experience
1
1
Certificate
6
6
years of post-secondary education
Work History
Scrum Master
JOYSAVIC LLC
Killeen, TX
01.2023 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments to productivity, and resolving conflicts.
- Successfully led two cross-functional scrum teams to decrease product delivery time by 20% by effectively collaborating with product owners and team members.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
Product Scrum Master
Guaranty Trust Bank
10.2022 - 12.2023
- Delivered 25+ successful product features for the Agency Bank application for Guaranty Trust Bank.
- Led a cross functional team to develop the bank's first USSD loan product leading to an increase in revenue by over $2.5M in 2 years
- Coached teams in Agile practices, scrum framework and provided necessary training to create positive mindset to Agile methodologies.
- Communicated project updates to stakeholders at all levels.
- Acted as go-to resource for Tech team and external vendor, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
Business Development Head, Commercial Bank Group
Guaranty Trust Bank
11.2013 - 09.2021
- Provided the leadership and direction required for a team of 10 - 20 bankers in developing and managing customer relationships in designated locations/sectors while ensuring the provision of excellent financial products and services.
- Improved the sales and marketing teams productivity by 15% in the area of client acquisition, and identifying valuable business opportunities to generate revenue and mitigate cost and risk to the bank.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Communicated and directly managed 20% of our most valuable customers to build strong business networks and relationships.
Education
MBA - Management
University of The People
Pasadena, CA 05.2021 - 06.2023
Bachelor of Arts - Philosophy And Psychology
University of Ghana
Accra, Ghana 01.2003 - 05.2007
Skills
Sprint Planning Agile Best Practices
Attention to Detail Data Analysis
Team Leadership Coaching and Mentoring
Project Management
Certification
Certified Professional Scrum Master, Scrum.org
Timeline
Certified Professional Scrum Master, Scrum.org
01-2024
Scrum Master
JOYSAVIC LLC
01.2023 - Current
Product Scrum Master
Guaranty Trust Bank
10.2022 - 12.2023
MBA - Management
University of The People
05.2021 - 06.2023
Business Development Head, Commercial Bank Group
Guaranty Trust Bank
11.2013 - 09.2021
Bachelor of Arts - Philosophy And Psychology
University of Ghana
01.2003 - 05.2007