Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Salieu Sarr

Plainfield

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

An experienced managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

11
11
years of professional experience

Work History

Manager/Lead Technician

Streettalk
10.2021 - Current
  • Managed and motivated employees to be productive and stay engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Performing extensive diagnostics and offering multiple solutions to satisfy our customers

Operations Manager/Lead Technician

uBreakiFix
09.2019 - 10.2021
  • Directly involved in Initial market research, planning and launching of uBreakiFix Milltown & uBreakiFix Middletown locations.
  • Implemented and managed logistics for the Mobile Repair Fleet
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Negotiated mutually beneficial business to business partnerships with local partners
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Inventory Management - implementation of inventory count discrepancy mitigation strategies for over 5000 SKUs
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Store Manager

Verizon
01.2014 - 01.2019
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Interacted well with customers to build long-term connections and nurture relationships.

Education

Project Management Certificate -

Google Coursera
01.2023

Certificate in Full Stack Web Development -

Rutgers University
01.2022

Samsung Tech Certification -

uBreakifix
01.2019

Google Tech Certification -

uBreakifix
01.2019

High School Diploma -

01.2006

Skills

  • CSS
  • HTML5
  • MySQL
  • NoSQL
  • GitHub
  • Windows
  • MacOS
  • IOS
  • Microsoft Office Suite
  • Agile Project Management
  • Budgeting And Procurement
  • Effective Communication
  • Process Improvement
  • Project Management
  • Project Scoping And Planning
  • Risk Management
  • Stakeholder Management
  • Work Management Tools
  • Apple Certified Electronic Repairs
  • Google Certified Electronic Repairs
  • Samsung Certified Electronic Repairs
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Relationship building
  • Operations management
  • Project management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Conflict resolution
  • Clear communication

Interests

  • Virtual Reality
  • Drone Piloting
  • Dance
  • Martial Arts
  • Soccer
  • Cooking

Timeline

Manager/Lead Technician

Streettalk
10.2021 - Current

Operations Manager/Lead Technician

uBreakiFix
09.2019 - 10.2021

Store Manager

Verizon
01.2014 - 01.2019

Certificate in Full Stack Web Development -

Rutgers University

Samsung Tech Certification -

uBreakifix

Google Tech Certification -

uBreakifix

High School Diploma -

Project Management Certificate -

Google Coursera

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Salieu Sarr