Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ebengela Olivier

Louisville

Summary

Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.

Dynamic professional with a strong work ethic and integrity, experienced in shipping and logistics at JBS Swift. Successfully reduced shipping errors through quality control initiatives and enhanced efficiency by streamlining processes. Proficient in shipping software and customs regulations, ensuring compliance and timely deliveries. Adaptable team player committed to excellence.

Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.

Overview

19
19
years of professional experience

Work History

Shipping

JBS Swift
08.2022 - Current
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Improved shipping efficiency by streamlining packing and labeling processes.

Correctional Officer

RUZIRA
02.2020 - 05.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.

SOCIAL WORK AND CULTURAL ORIENTATION

REFUGEE RESETTLEMENT SUPPORT
01.2012 - 06.2020
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in regular staff meetings and trainings to stay informed about updates in legislation, funding sources, or policy changes affecting refugee resettlement services.
  • Contributed to the development of program policies, procedures, and best practices based on current trends in refugee resettlement.

Nutritionist

World Food Program, WFP
04.2006 - 05.2007
  • Educated clients on the importance of proper nutrition and provided guidance for making healthier food choices.
  • Conducted nutritional assessments and identified areas for improvement, resulting in better health outcomes for clients.
  • Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.

Education

Bachelor of Science - Information And Communication Technology

Jefferson Community And Technical College
Louisville, KY
01-2027

Associate of Science - Law

INILAK
RWANDA
05-2007

Skills

  • Shipping software proficiency
  • Customs and shipping regulations
  • Shipping label creation
  • Shipping and receiving proficiency
  • Equipment inspections
  • Strong work ethic and integrity

Languages

French
Full Professional
Luganda
Full Professional
kinyrwanda
Full Professional
English
Professional Working

Timeline

Shipping

JBS Swift
08.2022 - Current

Correctional Officer

RUZIRA
02.2020 - 05.2022

SOCIAL WORK AND CULTURAL ORIENTATION

REFUGEE RESETTLEMENT SUPPORT
01.2012 - 06.2020

Nutritionist

World Food Program, WFP
04.2006 - 05.2007

Bachelor of Science - Information And Communication Technology

Jefferson Community And Technical College

Associate of Science - Law

INILAK

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Ebengela Olivier